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Payroll error -> CMN.ATO.PAYEVNT.EM92172"A record with the same submission ID already exists. We were unable to process your submission because we already have a submission with this submission ID"  If this is the case - how do I clear this error?

When down loading data from QBO it comes out as custom format and excel doesn't recognise it as currency. How can you down load data so excel can recognise it??

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Subscription expired

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can i increase font size of dashboard screen?

The sign-in process multiple times a day, especially with the terrible old tech captchu's. I am considering moving as I see red every time I get another captcha.

if anyone know what i need to clear off that would be great. thanks

Are there software problems with this. Will only load last financial year, but not this year. Is it because the financial year is not yet complete?

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Do I need to cancel and start a new subscription?  If so, can I still access the old subscription as read only?

I need to get Invoice no, Payment Id and Journal entry no for sales and Payment in one report

Journals were unable to be published. The journal system replied with the following error message.Error Code 6140: Duplicate Document Number Error

I am a sole trader so don't have payroll to worry about. I did not keep a lot of paper receipts as I scanned them all into Quickbooks. Do I need to save these somehow?

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Clicking and dragging the rule using the dot matrix is not working. Is there some process I am missing?

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I've checked my transactions they do exist and have reconciled between 01/07/2022 to 30/06/2023 but from 01/03/2023 to 30/06/2023 does not populate into my GST report despite me selecting the financial year date range.

Debited not deleted

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my employee has a working holiday visa, is visa country Japan or Australia?

I am a pro advisor using the accountant version of QBO.  I have the primary admin for a client's subscription.  I have tried to change the primary admin to the client using Manage Users, and select change primary admin.  I am led through to a verification screen - completed that and get a banner notice on the page saying - "The primary admin was changed".   For 4 days now, it hasn't actually changed and my client is most extremely upset.  I have clips of all these pages.  This happens in an incognito page as well.  Please help.