Is there a problem with Keypay?

Thank you for posting, @dkjones.

Can you tell us more about the problem you're having with KeyPay? That'll surely help us resolve the error you're having.

In case you're having an intermittent issue when accessing KeyPay/Employees tab, then you may try clearing your browser's cache. 

But first, try to use a private browser when logging into your account If it works, clear the cache in the one that you're currently using.

Here’s how to go incognito or use a private browser:

• For Chrome, press Ctrl+Shift+N.
• For Internet Explorer or Firefox, press Ctrl+Shift+P.
• For Safari, hold down Command+Shift+N.

Here's the clearing temporary internet files and cache article for detailed instructions. 

However, if you mean something else, let me know by leaving a comment below. I'm always here to assist.