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1 reply

QuickBooks Team
October 3, 2026

This error occurs when you try to modify a transaction linked to an inactive account. To resolve this, reactivate the account in your Chart of Accounts. Here's how:
 

  1. Go to the Gear icon in the top-right corner.
  2. Select Chart of Accounts.
  3. Click the small Gear icon just above the Action column list.
  4. Check the box for Show inactive accounts.
  5. Find the account you want to recover in the list (it will display (deleted) next to its name).
  6. In the Action column, click Make active.

 

Let us know if you have further questions. We’re here to help you anytime.