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August 20, 2026
Question

unable to add a user

  • August 20, 2026
  • 1 reply
  • 0 views
Unable to add New User is getting reference code error 25625

1 reply

QuickBooks Team
August 20, 2026

Error 25625 happens when an invitation link is invalid or when browser network settings block cookies.

 

To resolve this, you can cancel the pending invitation and send a new one. Furthermore, if the user has another email address available, consider using that one instead.

 

For step-by-step instructions, refer to the official QuickBooks article: Add and manage users.

 

If the error persists, please perform a few quick browser checks to eliminate any display issues that may be preventing you from adding your user. Additionally, consider trying a different browser.

 

Feel free to reply here if you have additional questions.