We appreciate you reaching out here in the Community space, Shira. We'll provide details to help utilize the full capabilities of QuickBooks Online (QBO).

To ensure we're on the same page, we'd like to know if you're referring to the features available inside the software or the areas where you can make changes inside the company file.

If you're referring to the features inside your account, please know it'll vary depending on the subscription plan you purchased from Intuit. To know more about their capabilities, please see this page: https://quickbooks.intuit.com/choose-country/

In case you're referring to accessing different sections inside the account, know that you'll need to be the Primary Admin of the company file to utilize and take advantage of the program's capabilities. For more details, refer to this handy article: User roles and access rights in QuickBooks Online.

Moreover, you can visit this page to learn more about the workflows and help you personalized your current account settings inside QBO:

Feel free to visit us or comment below if you're referring to something else. Rest assured, our team will be around to provide further assistance to help you utilize QuickBooks Online. Keep safe.

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