Other Questions

We are new to accepting Stripe card payments. we only have a stripe ref. number with the payment that doesn't correspond with our customers name or invoice. We also have a common inv. amount which is for our standard service call but cannot identify who it is when we receive our payment from Stripe

I cannot see a way to easily see what purchase orders have been created. There is no button under expenses and bills. I've tried searching but nothing comes up.

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I am getting this error when trying to import transactions from Square app and am unsure how to rectify. "We couldn't Add the transaction(s) due to "Uncaught in complete callback". Check account mapping in advanced settings and try again."The error message ist exactly helpful and offers no insight to the issue, at least from my POV

All my information is not showing in the app

why would sales tax not be showing on record expenses?

Unable to finalise BAS, Unable to input supplier invoices. Interface seems to have reverted to previous menu.

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Hi there. What has happened to QBO interface?? I have been working in QBO this morning and no problems. I have logged in this afternoon to multiple files, and everything has reverted to the old platform/look rather than the new current one, and GST is not showing on anything, when you try to enter a bill, there is no column for GST, project etc. This is happening in all files

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I entered a bill with gst. just gone to pay and the gst column has disappear and it now errors when i try to pay

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The provided Detail Types don't reflect my business.

I had payment details in my "Massage to customers" box but now QBO has a field for that. But in the new style of invoices that massage is hard coded showing up as a double on my invoice. Looks every unprofessional.

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When i match a transaction , how can i add a note of what the item is?

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We are experiencing a serious data integrity issue within our QuickBooks account and require urgent investigation. While reconciling our main bank account, we confirmed that transactions for December 2025 had already been successfully imported into QuickBooks. These included bank transactions, expense payments, bill payments, and payroll-related entries. We were able to reconcile the account up to 7 December 2025 without issue. However, after this point, all subsequent transactions for that period have completely disappeared from the system. This is not a bank feed delay or an initial sync issue — the data was previously visible, reviewed, and partially reconciled, and has since vanished. The loss of this historical data is causing significant operational and financial impact. We are now facing the prospect of manually re-entering large volumes of transactions, including payroll, which is time-consuming, costly, and introduces compliance risk. We need clarification on the following as

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When multiple supplier are paid via a bulk ABA file the bank account records the individual supplier transaction as well as the total of the ABA amount, Why is the transaction recorded twice?

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When I am submitting my superannuation batch using Beam, I need to update my bank account.

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