Other Questions

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When i match a transaction , how can i add a note of what the item is?

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We are experiencing a serious data integrity issue within our QuickBooks account and require urgent investigation. While reconciling our main bank account, we confirmed that transactions for December 2025 had already been successfully imported into QuickBooks. These included bank transactions, expense payments, bill payments, and payroll-related entries. We were able to reconcile the account up to 7 December 2025 without issue. However, after this point, all subsequent transactions for that period have completely disappeared from the system. This is not a bank feed delay or an initial sync issue — the data was previously visible, reviewed, and partially reconciled, and has since vanished. The loss of this historical data is causing significant operational and financial impact. We are now facing the prospect of manually re-entering large volumes of transactions, including payroll, which is time-consuming, costly, and introduces compliance risk. We need clarification on the following as

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When multiple supplier are paid via a bulk ABA file the bank account records the individual supplier transaction as well as the total of the ABA amount, Why is the transaction recorded twice?

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When I am submitting my superannuation batch using Beam, I need to update my bank account.

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The employee has not received a single payslip since starting with the company. Email address has been checked / verified. Where do I check the settings?

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Ann Low

order are processing with the wrong currency

So can provide details to a supplier that bill has been paid

I have to search a customer instead of them showing up on the system

I am not able to access ProAdvisor Training page. How do I do that?

fix error 185

My ABN is correct in the GST tab, and shows up as correct whilst I am drafting an invoice. However on any preview or saved invoice it changes to one of my customers ABN.

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I am trying to lodge a payrun and it came up with the error message SBR.GEN.AUTH.006. This is still happening after I have spoken to a RAM person and have added QuickBooks ABN and Software ID on the ATO. Any advice would be greatly appreciated. TIA.

Not able to Downgrade- I am the only user of QB; everytime i am trying to downgrade to classic plan- it is asking me to login as promary used or QB- I am the only user- What a joke & scam

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