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January 29, 2026
Question

the new ebay connector is causing errors

  • January 29, 2026
  • 1 reply
  • 0 views

order are processing with the wrong currency

1 reply

QuickBooks Team
January 29, 2026

Hi there, Rory6. Thanks for reaching out to us in the Community. Allow me to provide you the steps in reaching out to our QuickBooks Online (QBO) Support team.

 

Errors with currency processing often occur due to incorrect settings or mismatched configurations between eBay and QBO. I recommend contacting our support team so they can review your account and identify the cause of the incorrect currency issue.


Here's how:

 

  1.  In your QBO account, click the Help (?) button.
  2. Click the Search tab, enter Contact us on the search bar.
  3. Click Contact Us.
  4. Select either Callback for us to contact you.

 

If you have any additional concerns related to QuickBooks, don’t hesitate to reply here in the Community. We’re always here to help.