How do I fix this error "there was an error creating a case, please try again later."?

I understand the inconvenience this has caused you. We can double-check that the website URL in your profile is formatted correctly and try logging out and back in to clear any temporary glitches.

Could you also let me know what error you’re encountering when trying to select the Chat option? In the meantime, I recommend using the Get a Callback or Have us call you option to connect with our Intuit Experts. They can securely access your account and help resolve your issue in real time during their available hours.

We'll keep this conversation open in case you need further assistance or have follow-up questions.