Other Questions

I never had turned on the mobile QuickBooks App last year. It seemed to get the data directly from my Apple Car Play. But stopped working after Jan 2, 2024. Why?

Previous bookkeeper used the old program QB Desktop 2019 Pro. I have taken over and am trying to open her Back up copy (not Portable Company file) using her password. QB 2023 Premier says wrong password. Before I start the long journey in QB Support, I thought I would ask here!Thanks! 

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Hello, Is it possible to add a line on pay cheques, similar to vacation pay, to account for general holiday pay owed to construction employees? It would have to be able to calculate a percentage based on wages. Thanks

We are accrual based, but our billing methods are to obtain 50% down before a project begins and then we bill for the remaining 50% upon project completion.  So the issue that I am running into is that when I go to create an invoice in QBO to get the customer to pay for the initial 50% payment, QBO automatically books revenue and a receivable for the amount invoiced, when in fact there should be no entry at date of invoice, but when the payment is received there should be a debit to cash and a credit to advance customer payments (unearned revenue).  Then as progress happens on the project revenue is credited and the unbilled account is debited proportionally until 50% of the project is reached, and then the entry should be to debit AR and credit revenue, bill the remaining 50% upon completion of the project and book a debit to cash and credit to AR upon receipt of the last 50%.  Right now I am having to do a lot of manual entries to  reverse the effects of QBO autom

One payment from the client was doubled, and instead of one payment, we see 2 identical payments in the QBO feed (in the bank is only one)

-I have an employee who receives file corrupt when ever they try to open paystub by email.

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how do you change the language?

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I want to import a year of transactions for a credit card,  but I want to backup the QB Data before doing this in case the import creates an integrity error in my accounting - how can I do this?

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When entering details for multiple lines for a split transaction, the total at the bottom initially displays the receipt total INCLUSIVE of tax, but once the net cost for the 1st line is entered EXCLUSIVE of tax, the total at the bottom reverts to the 1st cost and proceeds to add the costs of the individual lines so the total no longer includes tax and doesn't match the receipt.

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Wanting to print the T4 for just one person, for 2023

I files May, 2023 sales tax and made the payment.  Then in June I found a problem and went online to our sales tax authority and amended the return.  I had to pay the whole return again.  I have a credit sitting with the Department of Revenue.  Since I have a credit, I made the assumption that I could use that credit.  Well you can't.  So I paid the sales tax with that credit and then got all kinds of notices from the state saying I owed money.  How do I amend that May return and then make all these adjustments.  I need to show that correct credit amount that the state stills needs to refund us.  Where do I put that credit?  Since I paid May twice do I do one as a journal adjustment?Help!!

 I'm new to QuickBooks Desktop. I have some problems with old unpaid customer invoices—some of them are inactive, and some are from previous years. How do I clean them out?

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Got a Jump out error message. Want me call service line 1-800-537-1848.Customer service didn’t want me call this number and cannot solve it.  

.  I need to know how I get QBO to include the non cash taxable benefit to be included in the gross wage so that my pension calculation is correct!  My pension plan takes 8.61% of the gross wage to be payable to the plan, but it is not including the taxable benefit in the gross play so my pension plan calculation is incorrect.

Hello OQB teamThe T4 in OQB has an incorrect structure of the .xml file.I contacted CRA (Electronic Media Processing Unit at 1-800-665-5164), and they explained what needs to be corrected in the structure of this file. I'm going to copy and paste their suggestion because I'm certain that all T4s from OQB are rejected by the CRA platform:The tags below have to be copied and pasted onto your XML file.<cpp_qpp_xmpt_cd>0</cpp_qpp_xmpt_cd><ei_xmpt_cd>0</ei_xmpt_cd><prov_pip_xmpt_cd>0</prov_pip_xmpt_cd><empr_dntl_ben_rpt_cd>1</empr_dntl_ben_rpt_cd> Please find attached and assist in resolving the problem as soon as possible.

I need to create a report that shows the following By Customerinvoice  in#   Date   Total      individual payments/credit memo's etc listed for invoice A invoice B   Date   Total      individual payments/credit memo's etc listed for invoice B

Hello,Is there a way to format the paystub?  I don't see it as an option under templates.The default format doesn't even include our company logo, and it would be easier to read if it was a bigger font with bigger line spacing.

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Hello, Thank you in advance for reading and answering my question.I would like to import Journal entries into QBO that include sales tax, but when we try to import them the Sales Tax column does not appear as an option in the Journal entry.  I have read on previous questions that you are unable to import JE using the Sales tax column but the questions are from a few years ago, just wondering if this option is available today (January 2024) If not are you aware of any work arounds? The only work around I an possible think of is to post the sales tax portion to a GST/HST GL account on the import and then produce another JE (not imported) to clear this account to the actual sales tax account to have it appear on the Sales Tax report for accuracy. If you could please let me know if my thinking is correct.Thank you,Sharon Haslip