Other Questions

I can't find the ROE i created

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I'm using quickbooks self-employed and paying month to month.  I've had the same credit card on file for a year and suddenly I'm being asked to update it but it won't accept it.  Unfortunately trying to get help from QB is tiresome.  The help icon leads to a 502 error and the when I contacted the chat it was just radio silence.  I've tried all the things mentioned here as possible solutions.  Has anyone actually solved this issue?

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How do I correctly enter expenses paid with the owner's personal credit card for business expenses? The owner has been drawing lump sums every few months. Can these expenses be retroactively applied to the draws? If so how is this done?

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Hi All Does anyone know how I can get the "account history" feature on all of my accounts? It only shows on some. Thank you. 

How do I change the job allocation of hours for previous payrolls?

Starting yesterday, QuickBooks desktop pro 2016 will not send invoices through an Outlook.com account. When I hit the button "send" button nothing happens as it use to be asking me for the password. I have verified the settings for server name (smtp-mail.outlook.com) and port (587) and that used to work fine for a few years. I once had an issue when outlook.com changed their server name but couldn't find a change there from Microsoft. I have updated everything in QB and windows with no change. I tried a different email address and that didn't work either although that was also a webmail account. Hopefully someone can help.

missing employee information

I can't use the online banking feature because many transactions were entered manually

My company is incorporated. I paid for the new car with the debt transation, and then recorded the transaction as a assesst transfer. I can not claim the car purchase an expense. How do I record the HST payment for the transaction in the Quickbookonline? Thank you for your help. 

Hello!I have come up with a strange problem that I can't seem to solve.I am using Quickbooks online with my MacBook Air as well as my Android Samsung Galaxy Phone S22 (which is new as of a couple of weeks ago).  I can email invoices from my computer, but although emails *appear* to go through on my phone, they don't actually send.Any thoughts? Is this a setting that I just need to configure?  It seems to have started when I got my new phone.Amanda

When I go into 'Expenses' it shows accurate information of what is owed to each Supplier. Why is it showing all of our expenses as outstanding when I go to Pay Bills?

Is there a way to classify items by type. ex. we export to USA and need a separate category for each item, so broker doesn't have to sort out lines and lines of our regular item descriptions! (Sometimes even in a different language! because we also sell German items!) We would like to classify or categorize our item list into yet another categories with simple Harmonized Trade Code descriptions without interfering with our usual item description. Example for all our Bibles NKV, KJV English, German, soft cover, etc, etc, would just be Religious Books, Bible's category. does anyone have suggestions? 

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I'm cleaning up some rather messy books with multiple gst/pst accounts and codes.  In order to merge accounts, do I first need to direct the sales tax item to the primary account?  Ie if there are 3 GST payable accounts and 3 GST paid accounts that I want to merge into a single GST payable account, do I need to first make sure that all GST tax codes point to a single account?  Also, in the same scenario, do I need a single GST item for both sales and purchases, or do I need one for sales and a different one for purchases? 

The bill was send with PST.  I want to refund it through a negative invoice or credit not

Bonjour,  La mise à jour de deux de mes comptes PayPal indique un solde erroné, car QB interprète mal la décimale.  Or, un solde de 801.53 est devenu 80 153.00$  Ce serait bien gentil si c'était la réalité, mais non.  Comment corriger?  J'ai déconnecté les comptes et reconnectés sans succès.  Merci!

Is anyone having trouble creating an ROE in QBO Payroll?

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And why does this happen? Thank you for your help!

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Hi,A client is having a multi-year payroll audit. Some reports are from SAGE50, which was the software I converted them from. The auditor prefers the SAGE50 reports and is requesting different QBO reports. Since QBO doesn't allow for CPP & EI to be tracked to separate GL accounts, how can I customize a report that will isolate the CPP & EI expense and liability amounts by pay period and by employee? Every report I've tried doesn't seem to have the customization I need. Thanks for any suggestions!