Other Questions

I use Chitchats for my shipping and their system has a "running balance" on my account where I use my credit card. Now that I am using QB for the first time, I am entering my credit card transactions in and I can't figure out how to enter Chitchats properly. Since I am in Ontario, taxes I pay on shipments changes depending on where to shipment goes to (which is taken care of by the running balance within my Chitchats account). Now the charges on my credit card statements are normally "top up credits" for Chitchats, like $20, $30 etc. When I try to enter them into QB, it prompts for the tax codes which is where I have the issue with as not all transactions have the same taxes and shipments to US do not have taxes either. I tried to "split" the transactions but the tax I paid doesn't show or add to the "sales tax center" on the left side menu that shows the tax paid on purchases. Screenshot here shows my Chitchat statements where the Yellow is the credit card transaction and then th

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Does the Canadian Version of Enterprise Desktop 2022 come with the features detailed here: https://quickbooks.intuit.com/learn-support/en-us/help-article/pay-bills/whats-new-quickbooks-desktop-2022/L52tKUkjA_US_en_US  We upgraded a of couple days ago and I did not see the option for the workflows. We were really looking forward to finally being able to have purchase requisition approval workflows and bill approval functions in Quickbooks, along with the other features noted in the link, just like the big ERP systems. 

When I click the pro tax button, the Ad page below appears every time. The issue is I was not able to quit from this Ad page. The only solution is to close the whole QBOA web page and log in QBOA again.Can anyone tell me what's going on? I watched the pro tax subscription video, clicking the pro tax button on the left of interface should  bring up the T1, T2 subscription purchase page, but I only see the Ad page and I couldn't exit from it. Is there a method to exit this page without shutting down the entire QBOA web page?Thanks   

Trying to set bypass tray as preference for printing cheques. Anyone?

I have 6 clients and spotty internet. I want to use a desktop version for 2022 with payroll. What options do I have and what are the pros anc cons please

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We run a food wholesale & distribution company and we're new to QuickBooks. There is a specific report that our managers requested that is available on our old invoicing software, and we can't quite figure out how to generate that report in QB. Our company carries over 2000 SKUs, and we have a Procurement Team dedicated to sourcing these products and keeping them in stock. To forecast customer demands for a specific SKU, how can we customize a report to look at historical monthly sales summary for that specific one product code, organized by customer accounts?

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Hi there! I run a short term rental cottage business with 3 cottages in total. My merchant is Square. On 12/02/2021, I accepted a virtual payment from a Customer A via Square for a total of $345.00 ($300.00 + $45.00 NS HST). On 12/03/2021, I had to issue Customer A a $172.50 ($150.00 + $22.50 NS HST) refund from my Square terminal. I thought the Square terminal would withdraw $172.50 from my bank account (this would have made matching the transaction in QuickBooks Online very easy).  On 12/03/2021, I accepted a payment of $194.35 from Customer B. Instead of Square paying me out the full amount for Customer B, Square withdrew the refund amount for Customer A from Customer B's deposit. So, the deposit I received was for $22.56 (total for Customer B minus refund amount for Customer A minus merchant service charge for Customer A).  I have no idea how to match these transactions in Quickbooks Online. I processed the refund for Customer A by issuing a refun

Hi, everyoneI set up a brand new company and make a mistake to setup the fiscal year end to Sep. Actually I want the year end to Nov. And then, I go to Accounting and Setting---Advanced----First month of fiscal year--- change the month to DecAfter I done all, the fiscal year end under the tab "books to tax- Workpapers " , It still show the year end is Sep, it doesn't work. Then, I tried the second method to purge the company, wipe all company data and start over . But this method is only wipe all accounting data, not wipe the setting of company, it is not make the company go back to the pre setting status, the year end is still not change. What should I do now?  Thanks a lot.  

Looking for some advice. Our file size is growing at a ridiculous rate and is making the program unstable.  I have asked for help from Quickbooks and they of course said it was the 3rd party software that we use, then the 3rd party referred me back to Quickbooks, and so on.  Honestly don't care who it is I just need to find out why. I am wondering what other resources are out there to help resolve this issue.  I am willing to create a new company file but want to find out why this is happening so I don't have to do this every year. We are in the 100K plus transactions in a year.

Hi,I try the chat and ask for help, the let in the middle of the chat without any reason.Can anybody help?If anybody have the same issue, please let me knowThanks Grecian

How or what do I do to correct this issue? I assume the payday date has to be before the 1st?

After running and submitting a payroll register, I noticed an error. Can this be fixed before employee gets paid tomorrow?

I have an employee that has just quit and I need to pay out his remaining vacation pay.  Any help is appreciated 

Hi, I do not have my credit card linked to my quickbooks and don't want to do that yet.  But I'm looking for the best way to record when I make a lump sum payment on my credit card before I receive my actual credit card statement.  For example I pay $5000.00 on Dec 1 and then get my statement with a balance of $6500.00 on it a week later.  Should I be using the "credit card credit" option in qb online for the $5000.00?  And then when my statement comes in I will enter a bill in the amount  of $6500.00 and apply that credit?

I am trying to build an assemblyI go to Build Assembly CF3. I put in the QUANTITY TO BUILD and the QTY NEEDED column it shows 0. (It even shows 0 when I first open the window, before I put in the QTY to Build).In the item CF3 edit item box from Inventory>Item List>CF3 the item shows all the correct quantities needed. PLEASE NOTE: not all items are shown but trust me the components needed qty is correct and present.I get the warning box "Quickbooks does not have enough components on hand to build"I press the "Show Shortage"The shortage item listed is the assembly item itself. ???????? What can I do? I already looked at another thread similar to this but it was confusing at best. 

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Anyone run into above error codes? When I click the e-payments in payroll center it has an unrecoverable error and closes.error codes 19950 93250

Just logged in and my kne company is showing up as cancelled?

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Hello, I was trying to import an ofx file of transactions after doing so successfully last week, but am now seeing this error: The uploaded file isn't a valid Web Connect file.I can't find any explanation in the Q&A or in the guides as to what this means. It looks like the system is returning: The uploaded file isn't a valid Web Connect file.", code: -16802 How can I determine what might be causing this issue? Thank you,