Other Questions

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i have just installed quick books pro 2021, however my files from 2020 are not there,  how do i get them?

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Can I delete my details from the US quick books so i can sign up for the Canadian version instead?

Quick Books Online payroll currently only allows one Class per employee.  I want to split a salary between 2 classes.  Would adding a "Bonus" pay type assigned to the second class be a manageable workaround.  eg Mary's annual salary is $60k.  $40k should go to Class A and $20k should go to Class B.  Would it work to set Mary's salary as $40k, with Class=A, and then add a Bonus pay type of $20k/12 (Class - B) every month? Would all taxes, CPP, EI etc be the same as if she was paid $60k in basic salary? 

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Hi, I have a problem. Processed last pay cheque and processed ROE manually for one employee. Now management decided to change the date to 3 more days. I am using Quickbooks Enterprise. How I will cancel the ROE and issue a new pay cheque and ROE in Quickbooks.

My mobile app will not open. I get an error message. “There was an error during sign in”I have deleted app and reinstalled, turned off  phone and then reinstalled, reset password. Nothing is working.Please help!! 

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I am trying to registry my quickbooks that I have moved to my new computer, but it simply stops working 

I'm having a problem at the moment where I'm trying to restore a company file after some windows issues forced a new windows install on this pc. When I went to use the restore backup it gave me error -6000 -83 and to use file doctor to fix it. When I opened file doctor and went to where the backup was located they weren't visible through the file doctor browser. What can I do?

Greetings fellow QB users,We are struggling to find the proper place to setup a GRNI account for Purchase Order Receipts.Current setup directs to our AP Trade Account - we would like to separate GRNI from AP TradeAny help / suggestions would greatly be appreciated.Thank you! 

Dear Friends, I wrote the, "Quickbooks Online Certification" exam and scored 73% in my first attempt.  Out of the 55 questions, I got 40 questions correct. In my 2nd attempt, will I pass (80% pass percentage), if I get 4 questions correct out of the remaining 15 questions? Some of the questions are confusing. There seems to be 1 or more correct answers for the same question. Please advise.

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Hello, I'm looking to integrate a Dashboard app for our Management team members. I really like Databox and it seems like it'll integrate well with QBO. Has anyone had a good/bad experience with Databox and QBO? Any other integrated Dashboard apps recommended?Thanks!

sometimes our company forgives an amount owing or reduces it as goodwill. how do i record this in quickbooks online