Other Questions

It is using an old email address that I don’t have access to.

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Since late 2024 my Updates have not been working - I get error 15106In addition I can't download my Bank Feeds either - the QB Browser says 'something's not right. We're unable to complete your request...' I have done QB Repair Hub (several times), uninstall/reinstall QBD2024 (clean install purging services and registry), Windows 11 repair tools (Scannow, DISM) - and still the problem persists.  No anti-virus except Defender at moment. Using Windows and router firewall. Turned off my VPN.  Running QB Desktop Pro 2024 on Win11.  Thoughts on solution???

live agent please

I am trying to set up new inventory item. I enter part number and serial number with 0 on hand. I receive the above error when trying to add to system What is wrong?

My client purchased a company and we changed everything to my client, but when I am trying to comply with FINTRAC, it's still showing the old owner's name and phone number. The documents I have show my client's name as being owner.

I am trying to get my company off of another QBO account as the QBO account is owned by a former accountant.  After speaking with your support staff, they stated I could just "export data and import data" into a new account... so I embarked on what I thought would be a relatively simple task.  This has been nothing but a disaster.  It's amazing how you can't export and import from your own system.  I am trying to import journal entries that were exported from the other QBO account, with nothing but problems.  After hours of manually modifying files, I've finally been able to load some journal entries.  Due to the 1000 record limitation, I've had to split the file into several smaller files (thank you chatGPT).  Now that I am on my second file to import, which contains sub-accounts, it fails stating the accounts don't exist.  All of my research has led me to basically one answer: https://quickbooks.intuit.com/learn-support/en-ca/reports-accou

Pour le moment, je dois manuellement sélectionner les heures que j'aimerais facturer - j'oublie des fois de les cocher, ce qui me fait manquer des heures facturables dans ma facturation de fin de mois. Merci!

Fintract

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J'ai, par erreur, catégorisée une opération bancaire vers le mauvais compte. J'ai éliminé ce compte erroné en le rendant d'abord inactif. Mais c'est donc impossible maintenant d'annuler cette opération, un message d'erreur s'affiche: "Il y a quelque chose qui ne va pas En raison de cette opération, un ACCOUNTS named ERREUR COMTE ÉPARGNE MAISON (supprimé) supprimé aura un solde non nul."

I cannot use the Spreadsheet sync in MS Excel

Starting today, i cannot add bills with the "upload from computer" option anymore.It stays in the processing tab basically forever, when i refresh the page it disappears. I have been on the phone with customer support for over one hour and tried the following things clear cache and cookies in browser historyusing a different browserprivate browsing window The person i was talking to, always put me on hold in between these steps to talk to the "tech support team". When you google the problem, the AI generated suggestion is exactly what the "tech support team" told him to do... He was not able to help, and told me to do a screen recording and screenshots to upload them for the tech support team to review. I have to manually enter all bills as of now. Did anyone else have this problem and get it resolved?

i need to upload fintrac i cant see the link to upload docs

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not showing under payroll overview tab, banner has been closed and no email received

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My client calling saying that they received over 5000 emails so far, invoices are being sent over and over again.How do i get this this to stop? I sent myself same of the invoices and I've got over 300 emails in the past 30 minutes. 

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Document licence et autre

As of now, 7:15 a.m., scheduled recurring invoices are not showing on my QBO. According to the following link, the invoices should appear between 12 am and 5 am. Any suggestions?: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/what-time-of-day-do-recurring-invoices-get-sent/00/698826

trouble uploading csv file

Is it wrong to use Cheque expense when it should be an expense?