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Since I signed up, QuickBooks has done 5 credit checks on my personal account. I need to know why. There was one day again today. This is totally unacceptable; I called support team and they are unable to give me answers. This has negatively impacted my score on equifax.

Is there an extra fee for the mobile app?

I can't open ProAdvisor training today?

I was 90% completed with a couple's 2021 T1 yesterday, and today everything is showing as nothing, as if I had never started.  The strange thing is that all of the forms that I added for their return are still showing up in the list.  I am unable to pull up any forms in PDF or print anything.  Has anyone had this happen? 

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Can I talk to a agent

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Hello everyone! I am looking to input payments I made to a US company that was originally charged in USD and the conversion was done to CAD when it was charged to my credit card for payment to the US company. I looked into multicurrency and found information here about setting it up and was in the process of doing so, when I realized that even though it changed my home currency, which is currently CAD, to a non-editable field, the information that it provides in the '?' beside 'Home Currency' says that only USD is currently supported as a Home Currency. Which of these two pieces of information is accurate? Am I able to use multicurrency with CAD set as my home currency, or am I not able to use multicurrency unless my home currency is USD? I am confused now as I have found conflicting information, and I want to be sure that the information I have is accurate as I am not able to turn off multicurrency once I turn it on. I absolutely cannot have my home currency changed to

HiWhat entry do I make, to make my us account balance to what I gained Canadian, with the exchange rate, I use Quickbooks desk top.

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Hey Folks, hoping someone can help me better understand what exactly the impacts to users are for the upcoming QBD 2022 discontinuation (in May 2025).  The official statement: https://quickbooks.intuit.com/learn-support/en-ca/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_CA_en_CA There are two statements in there that seem to be conflicting, but I also may be misreading. Hoping someone can help make it clear (emphasis mine):After May 31, 2025, access to add-on services will be discontinued for QuickBooks Desktop 2022 for Windows. This includes all 2022 versions of QuickBooks Desktop Pro, Premier, Enterprise Solutions, and Accountant Edition 2022.Your access to QuickBooks Desktop 2022 software will be discontinued after May 31, 2025. This also means you won't receive critical security updates starting June 1, 2025. If you receive any security updates before this date, install them. So is it the access to add-on

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Has anyone noticed the extorsion, QuickBooks has increased the Desktop license to $999.00 this year?

desktop quickbooks, Premier 2025, the updates are set to automatic, on the admin computer the revert button is missing on receive payment window. When I updated the 2nd computer connected the revert button was gone too!is this part of the update or is something wrong with my quickbooks?any suggestions welcomeThank you!

I deleted a payroll cheque with the wrong tax amounts, corrected it and reissued it. I paid the correct amount, and it was when I went to match the transaction that I found the mistake.When I go to match the payment, the old amount is still showing not the new corrected amount.How do I fix this so I can match the transaction? 

Why the account balances shifted to on line do not match with the system

Is there a way to email invoices to customers with a link for online payments (interac or credit card)? Will this be possible in the near future in the Canadian versions?

I have received a lovely email from Intuit QB advising we are in compliance with the FINTRAC requirements to proceed with QB Payments and Payroll.  Only problem is we have ten entities (companies) under the email address within our practice that received the email.  Anyone know how I figure out which company / entity in our practice that they are referring to as we submitted info on more than one company.  Help!

Hi,What is a proper category for GST return from government? I tried to open Sales Taxes, but it shows 2025 year, but I'm categorizing transactions for 2024.Thank you

We received an INCOME tax refund (no sales tax) from CRA in 2024 for overpaid taxes due to losses in 2023.Tax refunds are not taxable "income" (if you can really call it income).Is there are a way to create a "non-taxable" income account?If so, will it impact the Retained Earnings?thank you

Hey Intuit, thanks for the latest update to desktop 2024. All my customized reports are messed up now and your rebuild doesn't work. So much fun when doing year ends.

I have 6 to 7 recurring transactions in QBO.  In QB Desktop those transactions automatically populated on the date.  I had 1 yesterday that did not populate.  Is there something that I need to do to make these automatic?  Seems odd that if the date matches they would not automatically go.

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