Other Questions

No text available

No text available

I've wasted ten hours on this. We recently had to move our quickbooks installation to a new set of machines, and I just can *not* get it to work. We have two users, and I've tried hosting on each of the two machines, with identical results. We're using the most recent version of QB desktop (2024 Premier, Oct. 4th update, I believe), from just a few days ago.When I login with the primary user on the hosting machine, it comes up with that username and (Multi-User). Hosting shows as "On" in the menu. But when I try to connect to it with the second machine, I get an error -6190,-816. The same thing happens if I try hosting with the other machine, only in reverse. If I don't login on the hosting machine, I'm able to connect with the client machine, but then if I try connecting with the host machine, it says there's an error.Both QBCFMonitorService and QuickbooksDB34 are running as services on my host machine, but when I try running Quickbooks Database Server Manager, it says the qbcfmonitor

Are you receiving email spam every week from Intuit fraudsters stating a payment is coming. I think intuit is compromised

How Can I Resolve it ?

correct closing balance for period shows when reconcile but missing transactions for about a week

No text available

We need a rolling "Month" on our invoice to display for customers "Subscription Period".So we added a custom field for this; but we have to manually change the month for every client.We want to automate the field so the month rolls over for each period when the Recurring transaction/invoice is generated.

No text available

Just reloaded Pro15 on my new laptop and it now tells me I must register product again. When  I try to register it just goes to a white screen? Any fixes?

I’m experiencing issues with QuickBooks Desktop freezing when I try to create invoices. It suddenly stops responding, forcing me to restart the program. I've tried reinstalling and updating, but the problem persists. Has anyone faced this issue? Any tips or solutions would be greatly appreciated!

I spent almost 40+ minutes trying to enter a split transaction, that should have only taken me 10 - 15 min tops.  I have to wait 2 - 3 minutes for each line to populate after I enter it on my keyboard.  Ultimately the whole web page crashes and I lose everything.This is NOT a system issue.  13th gen i7 16 GB RAM1 TB SSDwifi signal is strong.ALL OTHER PAGES (AND DEVICES ON THE NETWORK) ARE WORKING FAST!  This is a Quickbooks Issue and I noticed this same issue started a few months ago and it's really frustrating when I'm wasting 40 - 60 minutes to enter something that should take 10 - 15, just to have it crash out and I have to start all over again.  

No text available

Mileage tracking isn't working

WHY is this an ongoing issue???  Everyday at least once to as often as 4 times this issue comes up.   FIX THIS.    As per Scotia Bank, Royal Bank etc they are stating that this a fault of QBO not their system.

Yesterday there was a "batch action" bar when I looked at the chart of accounts.  Today it's gone.  How do I get it back?

where to find invoice templates

How do I delete multiple accounts in QBO?  The accounts were just migrated from Sage and there are a bunch of zero-value accounts which are not connected to any transactions or items, and it's a pain to delete (ie inactivate) them one by one.

My customer is not able to email invoices from his QuickBooks Pro 2021 since about October 5.  Support suggested that email function ceased to work in May 2024. Is this indeed correct?  Can anyone verify this, please? 

No text available

Hi there... I have a client who uses QuickBooks to email invoices to clients for payments.  Does QuickBooks offer a way for my client to add multifactor authentication so he and his client are confident that the invoice and payment information are correct? Many companies have been caught by cyber criminals who hack an email with an invoice attached and send a piggyback email advising the client of a recent change in banking information and to direct payment to a fraudulent account. If this is e-fraud is successful, the Quickbooks Client has an outstanding Account Receivable due from a Client who now has to pay the invoice a 2nd time.  No matter how you look at it, both parties lose.  Please advise is a solution exists to resolve this issue with a multifactor type of invoice delivery. Thank you. Chris Case, Case Insurance Brokers[email address removed]

Last bank update was September 16.  Seems to happen every couple months.  

 Previously, I recorded the Caterpillar purchase as:Dr Machinery and EquipmentCr Accounts Payable (A/P)For this new attachment, should it be added to the existing Machinery and Equipment asset as a capital asset, or should it be recorded differently in QuickBooks?

Hi!  I'm trying to set up emailing receipts to my quickbooks account.i followed the guide here Email receipts and bills to QuickBooks Online (intuit.com)and both my email address and my admins email address are set to have permission to send. However, when I send an email with mine [email address removed] which is my login and the email i'm sending from I get the following email 'Your receipt wasn’t received because it was sent from an email that’s not registered for receipt forwarding.'  I can confirm my account has permission to send, it also has permission to create vendors etc and has admin access.If i forward the email to my admin and she forwards it to our qbodocs email it works fine. 

I'm experiencing issues with QuickBooks Payroll not calculating employee wages correctly. For instance, one employee’s hours are showing up, but the gross pay is significantly lower than expected. I’ve checked their settings and hours. Has anyone else faced this? Any suggestions on how to fix this? Thank you!