logging in

Hi there, mary53.

Thanks for turning to the Community for support. I want to make sure you’re able to log in to view replies to your posts.

To rule out any browser related issues, I recommend clearing the cache first. The cache is in place to collect frequently used data to make loading web pages quicker and easier. If the cache is too full it can potentially cause certain viewing and performance errors on certain sites. Clearing it will remove anything that’s preventing the page from loading properly. Here’s how to clear the cache in Chrome for example:

1. On your computer, open Chrome.
2. At the top right, select More   Delete browsing data.
3. Choose a time range, like Last hour or All time.
4. Select the types of information you want to remove.
5. Select Delete data.

The following article provides similar steps for other browsers: Clear cache and cookies to fix issues.

Please give this a try and then see how things look afterward. I’ll be here to lend a hand if you have any other questions.