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mary53
New Member
July 3, 2026
Question

logging in to community

  • July 3, 2026
  • 1 reply
  • 8 views

@zackE  I can read part of your message in my email however when I come to co.munity to read it it brings me back to community home page    same with incognito  and other browsers   I've cleared cache  and tried again  same thing  

1 reply

Z
ZackE_QuickBooks Team
QuickBooks Team
July 3, 2026

Thanks for following up with the Community, mary53.

I appreciate you trying some of the recommended browser troubleshooting and sharing your results. To verify my understanding, have you already added Intuit.com as a trusted website? If not, I’d recommend trying that as well. Also be sure to confirm your browser's up-to-date with its latest release. You can find out how to do so on the specific provider's website (Google, Firefox, Microsoft, etc.).

In regard to what you’d mentioned in your other post, if the Community continues defaulting to French after signing in, it's possible it may have you on the Canada (French) version of our site. You can change this by using the flag icon in the upper right-side of your page after logging in.

Here’s an image showing how:
 


I’ll be here to help if there’s any additional questions. Have a great Friday!

    M
    mary53Author
    New Member
    July 3, 2026

    so i have added intuit to the third party cookies.  (but before i did this for some reason i could see this message.  As for the french part.  I am canada english.    It has stopped doing that now.  

     

    Appreiciate your answer, thanks

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