options not populating

We can perform a troubleshooting step to ensure the Products and services load properly and allow you to select the correct Category when creating a bill, Jane.

When creating a bill, you will be able to select Products and services and choose an appropriate Category for the bill. However, since the list of options for Category and the Products and services is not currently displaying, I recommend clearing your browser’s cache, as accumulated data in your browser may prevent these options from displaying correctly.

Alternatively, you can use different supported browsers, as some features may not work properly in unsupported browsers.

Let us know if you have more questions or need further assistance.