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Jan 2, 2022 10:00 PM UTC
Question

Program closing

Program worked great yesterday, Opened it today, updated my books from 2019 to 2021, tried making entries program closed. After several attempts I downloaded and ran tool hub, rebooted computer. Updated Win 10,  rebooted computer. Program will open to my books, but as soon as I try to open an account, the program closes.

7 replies

Fiat Lux - ASIA
Level 14
Jan 3, 2022 4:00 AM UTC

Try opening a sample company file or create a new one. If the same error persists, you should reinstall your QBD 2021.

Jan 3, 2022 4:03 PM UTC

Program doesn't stay open long enough to enter anything. Downloaded & installed QB2021 again. Same problem

 

Fiat Lux - ASIA
Level 14
Jan 3, 2022 4:08 PM UTC

Which Windows OS do you run? Consider also reinstalling QBD 2019.