QBO ad in Desktop

11 replies
19 views

How do I block the very annoying ad for QBO that keeps popping up in Desktop? My only choices are "try product" or "later" so it keeps coming back. Grrr!

QuickBooks Desktop

Amanda-B

New Member

Good afternoon, lawrenanne1.

I appreciate you turning to the QuickBooks Community for support. At this time there isn't a way to block/remove the popup adds in your QuickBooks Desktop.

If you have any other questions, feel free to reach back out.

jbryans1

I am writing to express my frustration regarding a persistent issue I have encountered while using QuickBooks.

The problem arises from a recurring popup that refuses to disappear, even after selecting the "later" option. It significantly disrupts my workflow as it blocks essential functionalities within the program. Regrettably, the only resolution seems to be rebooting QuickBooks, which is not a viable long-term solution.

As a paying customer, I find it unacceptable to encounter such a hindrance in a professional software package. This issue not only wastes my time but also impacts my productivity, which is detrimental to my business operations.

I kindly request that your technical team prioritize resolving this matter promptly. A fix for this problem would greatly enhance the usability and reliability of QuickBooks, ensuring a smoother experience for all users.

I appreciate your attention to this matter and look forward to a swift resolution.

Trish_T

QuickBooks Team

Hello jbryans1,

Thanks for joining us here. QuickBooks provides ads to promote awareness of new features. I can understand how this can impact your day, and it's important that your voice is heard. You can submit a suggestion to the Development Team, or follow this link to voice your concerns.

If you have any other questions, please don't hesitate to reach out. We are here to help!

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