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2 replies

T
Trish_TQuickBooks Team
QuickBooks Team
September 15, 2023

Hi innovez_Kim,

 

Welcome to Community!  It's great to hear that you're interested in adding users to your QuickBooks Desktop account.  However, before purchasing additional licenses, it's important to review your purchase documents, to see what you already have included.  I'd be glad to help!

 

To see how many users are included in your QuickBooks license, open your QuickBooks account and press F2 (or Ctrl+1) to open the Product Information window, which shows your license and the number of seats.  

 

For additional information and pricing, I encourage you to contact us outside of Community.  It would be our pleasure to speak with you personally and ensure the best fit for your business needs. 

 

If you have any other questions, please feel free to reach back out.  We'd be happy to assist!

I
innovez_KimAuthor
September 18, 2023

Hi Quickbook team,

 

There is a option 

Help - Manage my license - Buy additional User License - and there is a number to call (1-888-829-8685) but i could not reach them.

Please advise.

 

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
September 15, 2023

@innovez_Kim 

Which QB Desktop year version do you have?

I
innovez_KimAuthor
September 18, 2023

Quickbook pro 2015

 

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
September 18, 2023

QBD 2015 is outdated. You can't buy extra seats for it. If you don't need to run QB in multiuser mode to access your company files, you can use the trial version of QBD 2015 Pro on your second computer for good.

 

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