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quickerrooterplu
May 8, 2024 6:20 PM UTC
Question

Receive Payments - QB Online

How to delete a method of payment - customer invoices

When receiving customer payments, I have duplicate and misspelled methods of payment in the drop down menu.  How do I delete the incorrect entries?  I have pulled reports and none of the incorrect entries I want to delete have been used in a transaction.  Thank you.

1 reply

Trish_TQuickBooks Team
QuickBooks Team
May 8, 2024 7:07 PM UTC

Hello quickerrooterplu,

 

It's nice to see you in Community.  I can understand the need to clean up your payment methods in QuickBooks Online.  I would be glad to assist!

 

Although you can't delete a payment method, you can make them inactive.  Here's how;

 

1. Go to your Settings ⚙ and select All lists

2. Click on Payment Methods

3. Locate the payment method you want to inactivate

4. Use the▼ dropdown menu beside Run report, and choose Make inactive

5. Hit Yes to confirm.

 

If you have any other questions, touch base with us again.  We are here to help!

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