Statement

Hello there, Socialgrouplondon. The issue you’re experiencing is related to outdated software, which prevents you from accessing Intuit credentials due to missing security updates and product improvements.

To resolve this, follow these steps to install the latest updates:  

1. Open QuickBooks Desktop.
2. Go to the Help menu, then select Update QuickBooks Desktop.
3. Click on the Update Now tab and check the box next to Reset Update.
4. Select Get Updates to download the latest maintenance release.
5. Once you have finished, close QuickBooks and then reopen it.

After updating, try accessing the Intuit credentials window again. This should allow you to send statements smoothly.

If your software is already updated but the issue persists, I suggest running the QuickBooks Tool Hub and using the Network Issue or Program Problems tool to resolve installation errors or company file issues.

The comment section is open for assistance if you need additional help =accessing your Intuit credentials.