Sync Reports

Hello exclusive55,

Keeping your email and other details up to date plays a key role in working with QuickBooks products, including QuickBooks Desktop and QuickBooks Time (formerly called TSheets). I want to make sure you have the right direction so that your reports sync properly with your books and you don't have to take extra steps to get the information you need.

The setting you're referring to sounds like it'd be something available in QuickBooks Time, so I recommend starting there. I've pulled this article, Change QuickBooks Time profile settings, which may get you to where you need to be to change that email. There's also this page that could shed some light on it: QuickBooks Time and QuickBooks Desktop Integration FAQs

If that doesn't help, however, I recommend connecting with QuickBooks Time support directly. That team is most familiar with the integration and should be able to point you in the right direction to take care of this. There are a few ways to reach out that you can see here: Contact QuickBooks Time support

I hope you have a great week!