Question

anyone know how to switch back to the old "standard" view?

4 replies
130 views

This new dashboard and side menu are too cumbersome. I want to switch back to the "classic" homepage. I don't see an option for that. Is it gone?

QuickBooks Online

A

Aldren18

QuickBooks Team

We understand how adjusting to a new interface can be challenging when you're used to the standard view, Joyce. We appreciate that you're taking the time to ask for clarification.

As of October 1, 2025, the opt-out period has ended. All users have been automatically switched to the new QuickBooks Online experience, and the option to switch back to the Classic homepage is no longer available.

I understand that changes to your QuickBooks Online homepage can sometimes feel unexpected. Adjusting to new workflows may take time, but please know that we’re here to support you every step of the way.

I'll keep this thread open for any future communications if you need guidance navigating the new experience or have other questions.

G

GM707

The excessive AI integrations and nonstop layout changes in QBO are exhausting for business owners and bookkeepers. I work with a team spanning multiple generations, and I can tell you firsthand, these changes are wearing us down. Even our youngest staff, who usually adapt quickly, are frustrated by QBO’s focus on “fluff” instead of true functionality.

We don’t need gimmicks. We don’t want to serve as test dummies for half-baked features. What we need is reliability, consistency, and tools that actually streamline our work. Stop the pop-ups, shifting workflows, surface-level AI analyses that add no value.

Reddit threads, and QB's user comments all echo the same plea: stop changing the basics and start improving the essentials. QBO should build on being a dependable platform, not a playground for constant experiments. Please listen, enough is enough!

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Gingerwatch

Just wanted to say to Quickbooks:

Stop updating the software interface. Here's how we get fast at our job: we know the software well and move swiftly to complete tasks. Quickbooks repeatedly and almost annually robs customers of becoming good at our jobs, by completely re-arranging the interface and workflow.

Your complete rearrangement of the tools disrupts our workflow, hamstrings us from doing our jobs, and makes it impossible to get good at the software. On top of that - if we need help, the support answers are all based on a version from several years ago. Your overseas phone support is also at a disadvantage, unable to keep up with these petty re-arrangements of the software.

For literally no reason but for some CEO to congratulate himself on a "new" development. No other company - Adobe, Google, Microsoft Office, Salesforce - repeatedly cripples their customers from a steady, rapid workflow on a regular basis. You are the winner in this category.

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GM707

QuickBooks would be wise to start listening to customer feedback instead of giving the same canned responses about “change takes time” and promising to “be here with us the whole way through.” It seems in their rush to be the latest and greatest they are swept up in the gartners hype cycle stage of inflated expectations. That isn’t what business owners or bookkeepers need, we need a product that works, time tested solutions, we have plenty of changes outside of our software, we want simple effective software.

Leadership should recognize the massive opportunity they’re sitting on. If QuickBooks simply focused on stability, usability, and carefully implemented improvements, they’d strengthen their position instead of weakening it. It’s astonishing that no competitor has yet capitalized on the obvious frustration across QBO’s customer base, because the signal is loud and clear.

Stop the gimmicks, and build what your users are asking for. Do that, and you won’t just keep your customers, you’ll actually make them happy.

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