Can't send invoices.

What happens when you try to send invoices? Does the Review and send button do nothing, gray out, or freeze? Are there any specific error messages appearing on the screen, such as a red banner, a delivery issue notice, or an error code?

An email bounces or fails to reach the intended recipient if the email address is incorrect or the email server experiences a temporary problem. Ensure you associate the correct email address with each of your customer accounts.

Here’s how:

1. Go to All apps, then Customer Hub, and then Customers & leads.

2. Choose the customer who didn’t receive the invoice, and click Edit.

3. Check the email address, and edit it if needed.

4. Go to Settings, then select Account and settings.

5. Select Company.

6. In Company info, choose Customer email.

7. Check the email address, and edit it if needed.

8. Click Save, then Done.

9. Once you have verified both email addresses are correct, resend the invoice.

Please comment below if you have additional questions about sending invoices in QuickBooks Online.