Question

contractor login

3 replies
307 views

A contractor can't remember how to sign into their account to view 1099. How can they find their signin?

QuickBooks Online

Your contractor can change their password by utilizing the same account they use while logging in, Accounting. No worries, we're here to help your contractor gain access.

If a contractor forgot their sign-in credentials for accessing their account to view their 1099 form, they can follow these steps to reset their user ID or password:

Visit our sign-in help page.
Enter the phone number, email address, or user ID associated with your contractor's account.
Depending on the information provided by your contractor, we'll send you a text or an email with a verification code. If they choose to enter their user ID, they can select their preferred method to receive the code.
Use the verification code sent to your contractor or follow the instructions in the message. If necessary, we'll ask for more information to verify their identity.
When prompted, reset the password or select Skip.

However, if they forgot their email address, phone number, or user ID associated with the contractor's account, they can directly go to the QuickBooks Self Employed (QBSE) sign-in page, click the Try something else, then scroll to the I lost access to my phone or email address section.

Once they regain access to their account, they can proceed to change or view their email address, phone number, and password from their profile located beside the Gear icon. It's also a great idea to add your phone number to help you receive verification codes from us for future sign-in attempts.

You may also visit this page to learn how to manage your company information, subscription, and login details: Account Management.

Don't have a Payroll subscription? It's easy to enhance your plan when you're ready to upgrade. I recommend using QuickBooks Live Expert Assisted service to improve your QBO Subscription. You’ll receive expert guidance for a seamless transition, ensuring you can add QBO Payroll without disrupting business operations.

We just wanted to let you know that if there's anything you need help with regarding the login processes of your contractors into QuickBooks to view their 1099 forms, we're here for you! Whether it's a small question or an ongoing concern, please don't hesitate to reach out.

A

accounting-goodaAuthor

I know how to log into my company QBO. I need to know how to assist Contractors that are trying to download their 1099 and don't know their login.

Thanks for your help

J

Jayson_E

Moderator

I've got the steps to help you assist your contractor and get their login back and let them download their 1099 form, accounting-gooda. Let's get into the specifics below.

To begin with, if your contractor doesn't have their login information, they can use the email address to which they were invited.

You can find and check your contractor's email address associated with their sign-in information within the Expense menu.

Here's how you can do it:

Navigate to the Expense menu and click Contractors.
In the Find a contractor drop-down, look for the specific contractor.
Lastly, you’ll see their email address under their Personal details, associated with their login. You can then have them use this email for their login.

However, if they're still not able to sign in using their credentials, they can refer to this article for detailed guidance: Recover your Intuit Account if you can’t sign in.

Alternatively, you can download your contractors' 1099s as a PDF file and email them directly.

In case you'd like to make corrections to your contractors' 1099s, you can refer to this article: Correct or change 1099s in QuickBooks.

Please keep the discussion going if you have further questions about logging in to QuickBooks to view and download 1099 forms. We're always here to assist you. Be safe!

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