Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
New Member
August 29, 2026
Question

E Mail Issuec

  • August 29, 2026
  • 1 reply
  • 2 views

I signed up yesterday and since registering my E Mail, if someone sends an e mail or I send an e mail it changes my E Mail from [removed PII] to Quick Books 

no authorization was given to QuickBooks to hijack and change it 

please help me rectify this hostile takeover 

1 reply

RazzieE
QuickBooks Team
August 29, 2026

We completely understand how alarming it is to see your email change unexpectedly, and we want to point you to the right fix right away. Could you clarify if this is showing on invoices or transactions you send out, or somewhere else?

If it is happening on your outgoing transactions, you can update your sender display by going to the Gear icon.

 

Here’s how:

 

  1. Click the Gear icon, then choose Account and Settings, and select the Company tab.
  2. Select Edit next to Contact Info and update all email fields
  3. Hit Save, then Done.

 

If you are referring to something else entirely, you can click the Reply and let us know so we can guide you right away.