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New Member
August 29, 2026
Question

E Mail Issuec

  • August 29, 2026
  • 1 reply
  • 37 views

I signed up yesterday and since registering my E Mail, if someone sends an e mail or I send an e mail it changes my E Mail from [removed PII] to Quick Books 

no authorization was given to QuickBooks to hijack and change it 

please help me rectify this hostile takeover 

1 reply

RazzieE
QuickBooks Team
August 29, 2026

I understand why this felt alarming. QuickBooks Online (QBO) is designed to send invoices using our default notification server, quickbooks@notification.intuit.com, instead of your registered email to ensure secure delivery. This is working as designed and not a hijack.

If you’ve connected your Gmail address when sending invoices but it keeps reverting to the QuickBooks default email, you can fix it by removing your Gmail address and then re-adding it while making sure to select the Send email on your behalf option.

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