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New Member
Nov 10, 2026 4:06 AM UTC
Solved

Invoice

We have an agreement with my customers that they'll shoulder the invoice fees. How do we record it in Quickbooks Online? 

RusimyhrAnswer
Moderator
Nov 10, 2026 5:26 AM UTC

First, you’ll need to set up a specific service item in QuickBooks Online (QBO) representing the fee. Once done, include it as a line item on your invoices.

Here’s how:
 

  1. Go to All apps, select Sales & Get Paid, and then click on Invoices.
  2. Find or create an invoice to include the service fee. If you’ve not sent the invoice yet, select it from the list, then select Edit invoice.
  3. If you have sent the invoice, select Create invoice. Then select the customer.
  4. From the Product or service dropdown, select the service fee you created.
  5. Click Review and send to finalize the details, then send the invoice to your customer.


For detailed guidance, refer to this article: Charge a service fee to customers in QuickBooks.

Furthermore, we have a team of experts who can offer personal guidance on linking your accounts, automating tasks, and teaching the best bookkeeping practices to increase your efficiency. Check out Intuit Expert Assisted for more details.

Let us know in the comments if you have additional questions.

2 replies

RusimyhrModeratorAnswer
Moderator
Nov 10, 2026 5:26 AM UTC

First, you’ll need to set up a specific service item in QuickBooks Online (QBO) representing the fee. Once done, include it as a line item on your invoices.

Here’s how:
 

  1. Go to All apps, select Sales & Get Paid, and then click on Invoices.
  2. Find or create an invoice to include the service fee. If you’ve not sent the invoice yet, select it from the list, then select Edit invoice.
  3. If you have sent the invoice, select Create invoice. Then select the customer.
  4. From the Product or service dropdown, select the service fee you created.
  5. Click Review and send to finalize the details, then send the invoice to your customer.


For detailed guidance, refer to this article: Charge a service fee to customers in QuickBooks.

Furthermore, we have a team of experts who can offer personal guidance on linking your accounts, automating tasks, and teaching the best bookkeeping practices to increase your efficiency. Check out Intuit Expert Assisted for more details.

Let us know in the comments if you have additional questions.

Alrod111Author
New Member
Nov 11, 2026 7:51 AM UTC

Quite a hassle but thanks anyway!!