Multi User Mode with Linux DB Server Manager

Forum|Forum|7 years ago
February 13, 2019
1 reply
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Hi,

I have QB Enterprise 18, and i store files on the Linux (DB Server Manager v. qbdbm-29, CentOS 7.6.1810)

All working fine, but don't work Switch Multi-User Mode

Of course attempt to fix the DB don't work

QuickBooks Enterprise Suite

Best answer by

I have find error on the server

Hello ivangerasimov39,

We appreciate the details you've posted about the error. For now, we recommend contacting our phone support. Since we have limited access to some resources here in the Community, they'll be able to guide you through fixing it. Let me share with you how to reach our support.

Go to this link https://help.quickbooks.intuit.com/en_US/contact.
Select QuickBooks Desktop and choose your version.
Click the Solving Issues & Error Messages topic.
Click the File & Network Management sub-topic.
Scroll down and click the Get Phone Number button.

You're always welcome to post more questions.

Joyce_P

Let's resolve your Multi-user mode issue, ivangerasimov39.

This could a be an issue from the program that's why you're unable to switch to a multi-user mode. Let's clean install the program to fix this.

Before doing so, let's make sure that your installation CD and license number are available. Also, you'll need to back up your company file to avoid data loss.

Here are the steps:

Uninstall QuickBooks Desktop.
Download and run the QuickBooks clean install tool.
Rename the installation folders.
Reinstall QuickBooks Desktop.

For the detailed steps, please refer to this article: Using Clean Install for Windows.

Let me know how it goes by leaving a comment below.

ivangerasimov39Author

Hi,

did not help.

I also have tried install Desktop application to other PC

Nothing changed

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