opening quickbooks

Did you reinstall it on a new computer? 

Because QuickBooks 2019 to 2023 are discontinued, these versions no longer receive security updates, compatibility patches, or live technical support, including Intuit services like payroll, payments, and online bank feeds. Over time, as your computer's operating system updates, older program files clash with newer software environments, causing the program to freeze or fail on startup.

For reference, check out this article: QuickBooks Desktop service discontinuation policy.

To help clear out any stuck background files causing this block, use the built-in QuickBooks Tool Hub:

1. Download and open the QuickBooks Tool Hub on your computer.
2. Choose Program Problems from the menu.
3. Select Quick Fix My Program and let it run, then open QuickBooks again.

If the issue persists, it points to a deeper compatibility gap between the retired software and your current operating system. To prevent these startup blocks, I recommend transitioning to a supported version like QuickBooks Enterprise or QuickBooks Online.

Don't hesitate to reply if you need further assistance.