QBO Glitches
Hi!
Please forgive a very frustrated QBO user in advance. Need QBO people to fix these issues ASAP!
I use QBO advanced and google chrome as my browser. About 3 months ago I noticed some significant glitches. One is when entering a bill or billing a customer you used to be able to Tab over to the next box to fill in info, now you have to click in the box using the mouse 2 times before you can type in it (especially when selecting a GL from my chart of accounts when entering a bill. I NEED THE TAB FUNCTION BACK.
When you save/close an invoice for a customer the invoice closes and the window that opens on the screen reverts to a different customer (not the one you had just selected and entered the invoice for. so you have to search for the customer again. Also if you view the audit trail and then click the back button it takes you back to the invoice but when you close that invoice it takes you back to the audit screen so you have to search for the customer again to get back to their list of transactions.
The bank fee debackle is TOO MUCH to deal with this manual process.
The program often gets stuck thinking! All the time!
I am regularly booted out of the program even though I had just logged in.
The search function for customers main page did not work when trying find a customer. Had to select random customer then search using customer list in the side bar.
Am unable to select a customer in the side bar sometimes.
Need to merge two banks in QBO Advanced.
New issue discovered today. When I "view the errors" a list of the invoices that did not send (undeliverable) which is great. However, if you click the invoice or customer in this list to view or edit the invoice from this "Delivery Errors" window it WILL TAKE YOU OUT OF QBO AND FORCE YOU TO LOG BACK IN. Every time with any customer you select from this window. you have to go the long way around to actually view/edit the invoice. Though you can correct the email address and send it via this window. Which is a bonus if you know that your invoice is ok. Then you can go the long way around to enter the correct email into the actual invoice since it doesn't automatically update within the invoice.
Will likely be calling QB support today. Thank you!