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New Member
September 9, 2026
Question

Receipts reappearing

Receipts that were emailed into QB’s are now reappearing in my receipts from months ago. These were all previously processed. Anyone know what would cause this to happen?

1 reply

QuickBooks Team
September 9, 2026

Your receipts reappeared either due to a syncing issue causing duplicate entries or because the bills or expenses linked to them were deleted.   

 

To check for duplicates, go to the Receipts page and compare the receipts with your expense and bill transactions, including attachments.

 

Here's how:

 

  1. Navigate to All Apps on the left menu bar.
  2. Select Expense & Bills, then choose Expense transactions.
  3. Open the transactions you wish to compare and verify that they match in category and amount.
  4. Check the Attachments below to confirm the receipts.

 

If they match, here's how to delete the duplicate:

 

  1. Go to the Receipts page,
  2. Select the For review tab and locate the duplicate.
  3. Click the dropdown menu next to Review and choose Delete.

 

If a linked expense or bill was removed, check the Audit log, recreate the item, and match the receipt again.

 

If the steps above do not apply, check the QuickBooks status page for any known sync issues. If there's no outage and the problem continues, reach out to the Intuit Experts team for further assistance.

 

Let me know if you need anything else for your books.