Receipts reappearing

Because you already confirmed that your processed receipts have reappeared in the queue, this is happening because of duplicate entries from a sync loop or an email resend, rather than your original expense data being lost.

To check and handle duplicates, follow these steps:

1. Go back to Bank transactions and click on Receipts.

2. Open one of the receipts that keeps reappearing and click View to check its status.

3. If it shows as Matched or Added to an existing transaction, your original bookkeeping is safe. You can then choose to Exclude or Delete the duplicate entry.

If the issue persists, check your email client's forwarding rules or reset your QuickBooks receipt forwarding alias to break any active loops that cause old emails to resend.

Clear email loops and reset forwarding settings to avoid old, processed duplicates in your receipt queue. Let me know if you need anything else for your books.