Standard ACH Using QB Desktop Bill Pay powered by Melio - Free or not?
Using the current version of QB Desktop Enterprise, and the in-build Bill Pay (powered by Melio), should there be charges for paying vendors via standard ACH payments?
Looking for information on whether Melio is supposed to be charging $.50 per transaction for every standard ACH payment made. Please advise if anyone does or does not have to pay this.
Detail:
I see several resources and had been told by both QB and Melio representatives that there should be no subscription and no transaction charges when using Bill Pay from inside QB Desktop and paying via standard ACH. Now that I’m signed up and validated, I see it says $.50/payment.
QB articles (e.g. https://quickbooks.intuit.com/learn-support/en-us/help-article/pay-bills/pay-bills-online-quickbooks-desktop/L6WGM9bGo_US_en_US) indicate is is free. The text on page states: “Are there any fees? The Bill Pay service doesn't carry any extra subscription fees. It's included as a free online offering within your current QuickBooks Desktop product. For standard payments made via bank transfer (ACH), you won't be charged any transaction fees.“ The video shows it is free. However, once signed up, it shows that charges are required.
Hoping to resolve this discrepancy. If there is a setting require to make this free, please advise.