Product Updates

In the QuickBooks Workforce app, when your Timesheets list can't load because of a connection problem, the app now shows the no connection screen instead of 'Your info didn't load'. Previously, every load failure would show the same generic error even when the device was offline. You now know to check your connection instead of refreshing repeatedly.

In the QuickBooks Workforce app on iOS, toggling the billable setting on a time entry no longer puts the entry into an error state. Previously, this could also lead to the 'Your info didn't load' error. You can now mark time as billable without starting the entry over.

On the QuickBooks Workforce app for Android, the 'Billable' toggle on timesheets no longer shows an 'Optional' label. Other timesheet fields (e.g. Class, Service Item) keep their existing labels. Employees can now fill out timesheets without wondering whether 'Billable' needs a value.

When you delete an employee, payroll now removes that employee's wage, tax and employer contribution account mappings from your payroll accounting preferences. Previously, those mappings would stay behind and keep syncing for an employee who no longer exists. You keep cleaner payroll accounting settings without manual cleanup.

In the QuickBooks Workforce app on iOS, the options menu for an image attached to a timesheet now shows plain wording instead of an internal system label. You can now tell what you're about to do before you delete a photo.

In the QuickBooks Workforce app, adding or editing a manual break and tapping 'Save' now saves the break. Previously, the break would be silently lost when your company required fields that don't appear on break screens. You no longer have to re-enter breaks or ask an admin to fix your timesheet.

In the QuickBooks Workforce app on iOS, a break on a policy with no set duration no longer shows a duration of '0 minutes' on your timesheet. Previously, an open-ended break would look as if no time was taken. You can now read your break time at a glance.

When you have refunded only part of a sale, 'Refund' now stays in the 'More' menu so you can refund the remaining balance. The 'REFUNDED' status label on refunded transactions was also restyled to match the rest of the page. You can finish a partial refund from the original transaction without a workaround.

Reclassify paychecks now moves payroll tax payment transactions that were posted to an account other than your bank account. Previously, reclassifying these transactions would not work. You can now correct where these payments post in your books without contacting support.

In the QuickBooks Workforce app on iOS, a loading spinner now shows after you select a standard or custom field value on the time clock screen, until the value appears. Previously, the screen would give no feedback and could look unresponsive. You now know your selection registered without tapping again.

Restore on the Discrepancy Report is now available to international customers. When you restore a deleted transaction, QuickBooks now reads amounts correctly in currencies other than US dollars and in number formats that use a decimal comma (e.g. 1.234,56). Previously, Restore would only be available to US customers.

Payroll Tax Center now loads with fewer errors when you open it. The update applies to the loading of the main Payroll Tax Center page. You can get to your tax payments with fewer interruptions.

The 'Mark as paid' action in Payroll Tax Center now works for past-due tax payments that are on hold because they were backdated. Previously, selecting 'Mark as paid' on these payments would fail. You can now clear taxes you already paid outside QuickBooks without contacting support.

The 'Pay' and 'Record' buttons in the Payroll Tax Center payment drawer now work when a tax payment or your company is on hold. Previously, the drawer could show an error or close unexpectedly. You can now pay or record these taxes manually without contacting support.

Employees whose company lets them request time off in QuickBooks now see the 'Time Off' tab in the QuickBooks Workforce app on iOS and Android. Previously, some employees would see a prompt to view time off requests on the overview but no tab to open. You can now request time off from your phone instead of asking an admin.

In the QuickBooks Workforce app on iOS, an active manual break on the Timesheets screen now shows a space between the 'Manual Break' and 'Active' labels. Previously, the two labels would run together. You can now read your break status at a glance.

In the QuickBooks Workforce app on iOS, switching to a different customer or job while on the clock no longer shows 'Timesheets for this date are already approved' for today's timesheet. Previously, an overlapping timesheet would be reported as an approved date. You can now switch jobs without being told your day is locked.

In the QuickBooks Workforce app on iOS, an unsaved timesheet you started on the time clock screen now stays intact when you switch to the 'Timesheets' tab and back. Previously, the draft would be cleared with no warning. You no longer have to re-enter your details after checking your timesheets.

In your payroll accounting settings, the warning that a mapped account is missing from your Chart of Accounts now only appears when an account you currently use is actually missing. Previously, old unused mappings could trigger the warning and keep 'Reclassify Paychecks' greyed out. You can reclassify paychecks without chasing a problem that isn't there.

In the QuickBooks Workforce app on iOS, when you change the date filter on the Timesheets list, each day's summary row now shows the timesheets that make it up. Previously, a day's total would show but the entries under it would not. You can now review the time behind each daily total in one place.

In the QuickBooks Workforce app, canceling a clock-in right after you clock in no longer leads to the 'Your info didn't load' screen when your company rounds clock-in times. Previously, the cancel would fail and show a full-screen error with a 'Refresh' button. You can now undo an accidental clock-in without getting stuck.

In the QuickBooks Workforce app on iOS, clocking in now opens your active timesheet instead of sometimes showing the 'Your info didn't load' error. Previously, you would have to switch tabs repeatedly before the right screen loaded. You can now start tracking time right after you clock in.

In the QuickBooks Workforce app, starting a break no longer shows a message saying your timesheets are locked because the pay period was approved when they aren't. Previously, an overlapping timesheet would be reported as an approved pay period. You're no longer told your day is locked when it isn't.

When you select a specific vendor credit in Pay Bills for a vendor with more than one open credit, QuickBooks now applies that credit. Previously, the oldest credits could be used first and the credit you picked could stay open. You spend less time correcting credit applications after paying.

The Payments card on the Payroll Tax Center summary now shows the same payment cutoff time as the payment details drawer. Previously, the card could show a different pay-by date than the drawer. You can now rely on the summary page to know when to pay.