QuickBooks Q&A

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While many Accountant users despise the new "Modern View" reports, based on the email this week it is here to stay.  The report has potential but right now is causing more work for end users because of our inability to modify the filters or columns and SAVE that as the default format to open each time.  Yes, you can save it as a new report, but we need at least the ability to set a default view that will allow us to mimic the Classic Report view.  For example, why is the date field so far down the list?  In the table, it is so far over to the right that even on a large monitor, you cannot see the date without reordering the columns.  And once you reorder them, that setting is not retained so if you move away from that report or drill into a transaction and return to the at report, the columns and filters are completely reset. This is inefficient and part of the overall frustration with the new reports.  Am I missing something??  Please give us the abi

How do I change the dashboard to the old style

Hi everyone, I manage my client's QuickBooks Online account through my Accountant Edition. I renewed their subscription on July 24, 2026. Since then, the account has been stuck in a "pending" state and never finishes processing. Whenever I try to log in — either through my Accountant Edition or directly with the client's own credentials — I'm redirected to a screen that says: "We appreciate your patience. We have received your request and will process your registration shortly." There's no further action available, and this has now been looping for over three weeks with no resolution. I've tried reaching Chat Support multiple times, but it shows as unavailable whenever I attempt to connect. Has anyone experienced this specific "pending registration" loop before? Is there a way to escalate this directly to Intuit, or can a QuickBooks Team member here help look into this account?

Need help how to import my bank statement to QBO. Thank you! 

Is it just me or is anyone can't reply to the comments in the community?? Already tried clearing my cache and cookies, also used different browser. Just the error "something went wrong" 

I've gone through about 75 different transactions and created rules for about 40 of them and none are picked up by the rules.

I’m trying to reply to a thread on here I started, but all it says is “Something’s gone wrong”. If I am able to post this, then there is something seriously wrong with how the community forum works, please fix. I have tried multiple times in different browsers, and incognito modes to reply to a thread I started.

I need to be able to print a report showing everything that changed in QB over a period of time affecting specific date ranges. Easy enough to do in QB Desktop’s audit trail report. The QBO audit log report only shows details when you drill down into each individual transaction and the filtering capabilities are basically non-existent. Has anyone figured out a way to get a report more like the old audit trail? 

I’m really wondering what QuickBooks thinks is the positive impact of requiring the Received From revenue field to autopopulate the Customer/Client (Project) field in deposits, and making it non-editable. 

i cant exported it from the QuickBooks desktop it's create new company

good morning, if we pause the subscription do we lose the data?

Is there any documentation or I get some guidance about how to import multiple intercompany journals with 1 single CSV?When upload combine multiple journals in 1 CSV, IES combines all of the lines into 1 journal and it uses the journal number and date from the first entry for the, now combined, giant entry.  It essentially just combines all lines into a single journal and just uses the Journal number and date that was in the first row below the headers for the single giant combined entry.

I want a call back?

Problem with invoice

I've started using the new QuickBooks Time experience inside QBOA, and there are two workflow changes that are making time tracking less efficient for me as a bookkeeper who switches between multiple client files throughout the day.First, in the previous QuickBooks Time interface, I could click Clock In, select the customer, enter my notes, and then start the timer. In the new experience, the timer starts immediately when I click Clock In, before I've selected the customer or entered my notes. I preferred the previous workflow because it provided more accurate time tracking.Second, I used to keep QuickBooks Time open separately while I worked in different client QBO files. Now that Time is built into QBOA, I have to return to my QBOA company every time I switch clients, clock out, select the next client, and then go back to that client's file.For accountants and bookkeepers who work across several client files every day, these extra steps add up quickly.I'd love to see Intuit consider:

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I need to newly setup my QBO system

Hello,I have already disconnected/reconnected the integration several times, but the integration keeps connecting automatically again and again.Could you please help me understand why this is happening and how I can prevent it from reconnecting automatically?Also, is there a support email address that I can contact directly for further assistance with this issue?Thank you!

I keep getting the error in my QuickBooks Desktop (NOT QB ONLINE) bank feed "You are no longer connected to Bank of America web connect, Set up a new connection with Bank of America - New again to start using the new and improved bank feeds."When I attempt this, it goes all the way through the process then at the very end when is says connected I get another air message, "Sorry, we've run into a problem. QuickBooks is having trouble connecting to Bank of America - New. Options; Try again later, this is a temporary issue and will be resolved in a day or two.Try to set up your Bank of America - new again then. Below this message it says; 88888 All accounts associated with this customer ID have been synced with QuickBooks bank feeds. If other wise contact your financial institution. No connection has been made and nothing has Syced. This has been going on for over a week now. I have contacted BoA and they state that QB has ended their relationship with them and I have conta

Good morning! I am looking a report that provides the name that is printed on the check. Sometimes the "PRINT NAME ON CHECK AS" is different than the vendor name. I have not been able to locate a report option that provides this. Thank you in advance!

I have noticed one of my credit card accounts throwing Error 105 for weeks. I have tried 3 times to go in and solve it myself. I have used QBO’s AI chatbot (not helpful), their experts on chat which take two hours and 7 information verifications to tell me they don’t know how to help, and finally I’ve scheduled callbacks that never happen (I’m on my third right now. I just wanted an email to send this info to, where someone will give me the answer in their own time. But no that would be too easy - I have to sit in the phone while they learn on the job.  But I digress.  Error 105 and re-linking the account doesn’t work. It does fine on the money in transactions, then freezes at about 90% done in the money out transactions. Then the whole thing throws a different error and I’m stuck with nothing.  Please, please help. 

I have not seen any transactions since August 1st. I believe my bank is synced so i'm confused as to why.

Quickbooks what’s going on?    i made the subscription already for the bill payment service and after activation   no bill was scheduling,   i tried reaching out no response,   and now requesting another payment and suspending my service, please any help?   how many subscriptions do a new user need to setup my services?   what is the limit and all?   cant see any proper documentary here   

Since May 7th when Quickbooks online switched to the new invoice I can no longer close and estimate.  I have estimates that have not been approved or declined so I want to close them but when you try to do a status update, closing is no longer an option. If you are on the actual estimate and go to manage: your choices are pending, accepted, converted or declined and if you are in the customer list of transactions and click the down arrow next to edit/print your choices are pending, accepted, or declined. How do I close an estimate?