QuickBooks Q&A

I deleted 7 reconciled transactions to correct some other double check issues and now I'm getting the message saying I can't reconcile this month until I fix the 7 transactions I deleted.  I recreated the transactions and manually marked them as reconciled.  After do that and I go to reconcile the account it has now created 7 new discrepancy items matching the Check transactions I entered with change type of "Reconciled in Register".  These are not we transactions.  I made sure to date them their original date and have confirmed the dates in the register match the dates cleared on the bank statement.  The 7 original Change Type of "Deleted" are still there as well.  When I recreated the 7 transactions I made sure I matched them exactly to the transactions deleted based on the Audit Trail.  When I review the Reconciliation Report for each of these transactions and their time periods they still show up on the reports as "deleted" even though I have

I am paying for all sorts of premium everything and I'm still bombarded and interrupted with popups. Messes with my flow, messes with my brain and messes with my emotions because I am SO SICK OF THEM I GET ANGRY. 

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Opened QBO this morning, and the option to go the customers and vendors is gone, what happened? 4/16/24

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Hi all. I hope someone can help me with this. It's getting to be a busy time of year with accounting, and now for some reason I'm getting all manner of popup ads in QuickBooks Online. Just a moment ago, there was a slide-up ad for MailChimp "Try for free" ... Yesterday, it was a series of ads to set up electronic payments, which I already have set up. One of the Electronic Payments ads yesterday was full-screen and interrupted my workflow of processing client invoices. When I tried to hit back to simply get back to what I was working on, I was navigated completely out to the QBO home screen. End result: I lost my train of thought. It's not fun having your work flow disrupted like that. I have trained myself to ignore the prominent "Cash Flow Analysis" box filled with fictitious sample data on my Business Overview Dashboard. Apparently there is only one way to get rid of that box: connect QBO to my business checking account. In my case, that is neither possible nor desirable. I ent

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My dashboard changed to a new layout suddenly this morning.  I can't find any information or about the update.  It's really frustrating that QBO makes sudden changes this way, but I'm also finding that the new layout is difficult to understand.  Has anyone had the same issue?  Do you know of any resources that would help explain the new layout?

Since QuickBooks is a product we pay for, there should be a way to stop the continuous ads trying to upsell on Payroll etc. from posing up on every other page.  Please help!

Hi~ I am trying to match transactions with payouts. My bank is linked with QB and all payments from Shopify are synced with QB online. oneSaas had to resync my account as we switched bank accounts of where the payments were being deposited. Since the new resync, I am now not able to match transactions with payouts. It says not transactions can be found. Can someone please help? QB chat gave me these suggestions To settle your accounting, add each payout to your accounts. We'll help you match each transaction to your bank deposits.

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I have full security/access and my partner is the account holder.

Here are the services that I see promoted the most often: accounts receivable factoring, checking accounts, time tracking.  I do not need these services and I would rather not have to continually click to minimize these ads.

I don’t like how the Invoice window is so small now

Every time I enter a payment, I get a pretty useless ad to 'get my money faster'. It is tripling the time I spend with my invoices and giving me lots of time to consider alternatives to QBO.Any suggestions?

Just why? I pay a lot to use this so shouldn't that be enough? It has gotten to the point of me going back to physical books if it can't be turned off.

I had to rebuild my quickbooks and I lost all my vendors and customers.  Now when I try to add a vendor it restarts qb.  What can I do to get my lists back?

My custom reports work fine but the management reports get stuck in a loop when I try to save as PDF. Just a temporary bug, I hope? Thanks

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It says that Qbo cannot connect to the bank.

How can I add widgets to my home page?

We have two people printing checks, one in CA the other in IA. When we manually change a check number when ready to print we save and select print check and it defaults to the other persons check number. When selecting save it should save it as that check and not changing it.

The auto tracking feature stopped working randomly. How do I fix it?

I am trying to get accustomed to the new Modern View in reports and I have having some difficulty with the Check Detail Report. When I run the report in Modern View, it shows each check number twice. One says cleared, the other is uncleared or blank. Classic view does not show this. I am trying to figure out if this is a setting issue or a filter that needs adjusting. Any help would be greatly appreciated. This is super frustrating and making things way more difficult then they need to be.