QuickBooks Q&A

It says that Qbo cannot connect to the bank.

How can I add widgets to my home page?

We have two people printing checks, one in CA the other in IA. When we manually change a check number when ready to print we save and select print check and it defaults to the other persons check number. When selecting save it should save it as that check and not changing it.

The auto tracking feature stopped working randomly. How do I fix it?

I am trying to get accustomed to the new Modern View in reports and I have having some difficulty with the Check Detail Report. When I run the report in Modern View, it shows each check number twice. One says cleared, the other is uncleared or blank. Classic view does not show this. I am trying to figure out if this is a setting issue or a filter that needs adjusting. Any help would be greatly appreciated. This is super frustrating and making things way more difficult then they need to be. 

No text available

error 102

No text available

Hi,Our company has these active subscriptions in QBO:* Quickbooks Advanced* Quickbooks Bill Pay EliteWe need to know precisely what the limits are for how much we can send using "Quicbooks Bill Pay Elite".Specifically:1. Does QBO set a daily limit on the total number of payments we can make?2. If yes, does QBO apply this limit to the day that we schedule the payment to go out on or the day that we actually enter the payment into QBO?  3. Does QBO set a daily volume limit on the sum of all of the dollars of all of the payments made that day?4. If yes, is this daily volume limit for the day that we schedule the payments to go out on or the day that we actually enter the payments into QBO?5. We believe that the dollar limit of any individual payment that we make is $450,000. Is that correct?6. Does QBO set a monthly limit on the total number of payments we can make?7. If yes, does QBO apply this limit to the monthly that we schedule the payment to go out or the month that we act

My Business information is inaccurate. I had to update everything. I can't find previous invoices from clients. its just not working right. I've spent over 3 hours on the phone with intuit and no one resolves it. its been a waste of my time. I need this resolved asap.is anyone else dealing with this?

No text available

A rule was added without my knowledge that affected our bank feed and applies to All Accounts (see attached).Where can I find how and when this rule was added?I have searched the Audit Log but do not see any entry.This issue started two days ago but I just caught it today and disabled the rule pending investigation.I am really puzzled as this never happened in the 7 years I have been managing these accounts in QBO.. 

I am a relatively new business owner, and have been managing the books myself. I own a small wine shop, running Square as a POS, and have the transactions automatically imported into QBO. A (real) bookkeeper helped me at the beginning with the workflow of matching the deposits and bill payments, and I have been reconciling the credit card and bank accounts every month with few issues. The undeposited funds account seemed to be humming along correctly as I matched transactions daily, so I sort of forgot about it.  However, I was recently poking around in the chart of accounts and realized it had been off by about $1600 for some time. I did some digging and found the biggest culprit was a duplicate sales receipt for $1392.92 that did not have an R in the bank feed column. I have hesitant to delete it, because I'm not really sure what the ramifications will be- there is no such duplicate in the bank account, but that month has been reconciled, and since my bookkeeping experience

No text available

Is there a way to condense the information on the screen. There is so much wasted space! It is difficult to get things done on a laptop.

No text available

Up until middle of last month I had my checking account in QBO linked to my institution. The institution changed their name and I lost the account linkage. They recently made it available under the new name and when I link to the bank's site, QBO creates a new account in my chart-of-accounts and does not allow me to select the existing account line. Why? I have even attempted to merge the "new" account line with my existing account line but QBO won't allow it. I don't want to lose my history.

Is there a way to use online bill pay to pay contractors? (Instead of only the Direct Deposit or self-print check options?)

No text available

We continue to have our bank accounts disconnect from QuickBooks Online, and we have not been able to find a permanent fix. Our bank is JP Morgan Chase Bank. This happens whether we have only one bank account connected to QBO or multiple accounts connected. What happens is:We reconnect the account(s)Transactions load into the bank feedThen later the same day or the next day, when we open QuickBooks again, the bank account(s) are disconnectedWe receive Error 350 This has become a recurring issue and is disrupting our workflow. Has anyone found a permanent solution for Chase accounts disconnecting with Error 350 in QuickBooks Online? If so, what steps resolved it for you? Any help would be greatly appreciated.

Iphone QB app which is updated to the latest version on an iPhone with the latest version keeps crashing.Phone support couldn't figure it out so they gave me two phone numbers to call that are no longer in service..In a quest to figure this out on my own l have spent many hours.. and I did the tollowing;Offload App to clear the app's cache and data without deleting the app itself Reinstall the app from the App Store. Soft reset iPhone  Reboot iPhone.  Still doesn’t work.  Total Quickbooks nightmare.  Why do you continue updating when you don’t even fix the broken code that you currently run? Any suggestions? Btw this forum barely works too.. please intuit, get your act together. 

When I receive bank/credit card transactions, and proceed to categorize them, my vendors etc are no longer there. I would need to add them all over again. My vendors are visible when I log into QB from my laptop. I have changed nothing.

Is there any way to alter the dashboard views? It's very uncomfortable to log in and find the layout I have gotten used to has changed and often in a way that is not helpful to me. Surely I am not the only user that feels this way. I have seen the option for custom dashboard discussed, but I have not seen any evidence of that being implemented. Rolling out changes just to show 'improvements' is disruptive. For the first time since 2013, I am feeling like I need to explore other options, online apps that don't mess with a customer's routine by rolling out unnecessary 'improvements.' 

My QuickBooks and bank account connection keeps disconnecting throughout the year, and I’m missing transactions as a result. I need help retrieving all transactions from 9/10/2025 through 12/31/2025. What do you recommend?

No text available