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Best answer by Aldren18

Hello, Morapoolservice87. Our Risk Management team may temporarily hold funds while conducting a detailed review of each transaction. This security measure helps protect against fraud and other potential security risks.

 

Please note that deposit speeds vary depending on the payment method and type. If there is an issue with the payment, our team will notify you by email. This will be sent to the contact email address you provided when you signed up for QuickBooks Payments. If you don’t receive any communication from us, please check your email settings and spam or junk folders.

 

In case the hold time exceeds the expected deposit timeframe, and you have not received any notifications, please reach out to our Payments team. They can review your account and guide you through the next steps.

 

I’ll keep this thread open for any future updates or questions you may have.

3 replies

Aldren18QuickBooks TeamAnswer
QuickBooks Team
April 9, 2026

Hello, Morapoolservice87. Our Risk Management team may temporarily hold funds while conducting a detailed review of each transaction. This security measure helps protect against fraud and other potential security risks.

 

Please note that deposit speeds vary depending on the payment method and type. If there is an issue with the payment, our team will notify you by email. This will be sent to the contact email address you provided when you signed up for QuickBooks Payments. If you don’t receive any communication from us, please check your email settings and spam or junk folders.

 

In case the hold time exceeds the expected deposit timeframe, and you have not received any notifications, please reach out to our Payments team. They can review your account and guide you through the next steps.

 

I’ll keep this thread open for any future updates or questions you may have.

New Member
September 17, 2026

Good afternoon. I would like information regarding the payments that have been held for nearly 90 days; I haven't received a response. The amount exceeds $60,000, and my account was closed in order to process the payment. I would like some information from QuickBooks.

JoesemM
QuickBooks Team
September 17, 2026

To discuss your withheld amount in detail, we recommend contacting our Intuit Experts team. Since this is a public forum, we are unable to view your account information directly.

 

Let us know if you need help with anything else.