QuickBooks Q&A

Credit Limit field isn't available in my Quickbooks Online Plus As per this post : https://quickbooks.intuit.com/learn-support/en-us/other-questions/how-to-set-up-the-credit-limit-for-customers/00/1532979 The credit limit field should be available with the QuickBooks Online Plus.I confirm I have the Plus version, but this field is nowhere to be found in the Customer profile.I try with a different browser without success

I have a check for 17k and the daily limit is 10k.  How do I make this deposit?

We are having issues with our invoices not delivering. It's not new clients that we are having trouble contacting and it's not consistently the same client. All address are correct but are still getting kicked back as delivery issues. We also get the copied email saying the invoice was sent. Anyone else ever have this issue?

2/2/2021 We have used a PO Box since our business began over 15 years ago.  We E-file all of our Payroll and Year-End Reports with that PO Box as our mailing address, which is allowed.  QBO insists on having your physical address if you are to have Direct Deposit for your employees, which is fine.  BUT for the 4th Quarter Reports and for all of the 2020 Year-End Reports (W-2s, Contractors, etc) which we E-filed, QBO took it upon themselves to use our  Physical Address instead of our PO Box.  We never changed anything as it has been setup that way in QBO for over 10 years.  However, the Filing Address is now our physical address and QBO says we must leave it that way or we are not in compliance with them.  If we are not in compliance with QBO, they block you from running payroll, E-paying and E-filing.  Thus you MUST now have a physical address which goes on all of your forms.  Although I need to check, I may need to Amend all forms

Did anyone else receive an unsolicited phone call from Quickbooks Capital? I thought for sure that it was a scam, but the phone number the representative left in their voicemail was the legitimate Quickbooks number [Phone number removed]. I also received an emailed post call survey from Quickbooks Customer Success (I didn't answer the phone call).    If Quickbooks is doing unsolicited calls to advertise, that's really terrible. I hope that it was just a one off error in their system. The voicemail did not suggest that it was a callback. 

I have created custom report and configured e-mail notification to send the report at set frequency on monthly basis.  The reports are not being sent

Our company is with IMS (International Monetary Systems) a barter exchange company.  I need to know how to set up in quickbooks enterprise solutions the use of this 3rd party vendor for bartering and fees.Example:I pay monthly fees of $15.00 in cash and $15.00 comes off my trade activity.  When one of my customers is also with IMS we will barter labor costs with them through IMS   ie: Customer owes us $1,000.00 with a labor cost of $300.00.  IMS authorizes $300 of the Customer's         Trade Activity to be moved and added to our Trade Activity less a 6.5% IMS fee.I have no idea how to set up the use of IMS

WHERE CAN I GET A SPANISH SPEAKING HUMAN TO HELP me sign my assistant up for a spanish speaking course  

No text available

No text available

So I have a product that shows a unit cost of $2.49 but it should be $5.02. So let's say we have 600 items at $2.49 with an inventory value of $1,494.00. It should be 600 items at $5.02 for an inventory value of $3,012.00. I thought to correct this I would need to remove my inventory to 0, go in and change the unit cost to $5.02 and the adjust the quantity back to 600 but when I do the inventory value report still shows $2.49. I don't want to adjust the starting value just the current value. Is there another way to do this?

No text available

I inherited a QuickBooks Online where bank feeds were disconnected last year and immediately reconnected. Instead of reconnecting to the existing bank accounts, it appears that new bank accounts were created and historical transactions were imported going back to January 2024. As a result, there are now active bank accounts and inactive/deleted bank accounts representing the same real-world bank accounts for Jan 2024 to mid-year 2025. The deleted accounts still contain historical activity and balances. The active accounts also contain historical activity. The balances are not exact duplicates, which makes me think the transaction history may have been split between the old and new account structures rather than simply duplicated. QuickBooks later created several transactions labeled “Created by QB Online to adjust balance for deletion” and posted the offsets to Opening Balance Equity in order to zero the deleted accounts. I have already adjusted the active bank accounts so they match t

Hello QuickBooks Team,We are using QuickBooks Pro 2021 Desktop (3-user multi-user environment) installed on Windows Server 2022 Standard.Everything was working normally until we restarted the server. After restart, we received error -6175, 0 and were unable to open the company file.To fix this:I went to File > Utilities, stopped Hosting Multi-User Access, then enabled Hosting againAfter this, the company file opened successfully.However, a new issue appeared:When trying to send invoices to customers, QuickBooks asks to sign in to the Intuit account. Although I am logged in as Admin in QuickBooks, the Intuit sign-in window opens but freezes and never completes the login process.The screen remains stuck and does not proceed.As a result:• We cannot send invoices• We cannot use email functionality• The Intuit account login does not completeHas anyone experienced Intuit sign-in freezing after resolving error -6175,0?What is the proper fix for this?I really appreciate your prompt reply an

I'm working with a new laptop with Windows 11 loaded.  I am having trouble printing so I downloaded the "latest" Quickbooks Tool Hub via the link provided.  When it runs, it notes "several files are missing".   When I tried again, I noted the script was referring to "Windows 10".  Is it possible that the most recent version of QB Tool Hub is not set to Windows 11, and therefore failing to fix my install problem?

customer support phone number

Close my account

QuickBooks online tells me in order to add a favorite/saved location for mileage tracking, I need to use the Google drop address...but there is no drop down address. I type my address into the box, and nothing pre populates, no drop down appears, nothing. How do I add a saved location??

No text available

We have hardware we are buying from a vendor and they are requesting a 50% deposit before they ship the items. However, normally our process is Create purchase order>order items>receive items and record received in Quickbooks>Enter Bill Against Received Items. We can only do that process once we have physically received the items. Since they want to hold the items until we pay a deposit, and we have already created a PO, how do we move forward on paying this in Quickbooks? If I were to enter the bill and select the PO and connect the two despite not being received, I still run into the issue of have to change the line item prices on the PO to match only 50% of the order. And we don't want to change the line item prices on the PO because that tracks for our inventory. What would be the Quickbooks protocol for this?

No text available

I want my certified public accountant access to my account

canceled my subscription today. Please remove the pending June 11 charge. Thank you

I need a report that will show sales transactions for the previous month, including item, service provided and service date (in addition to the invoice date).   I want to check at months end that invoices were dated correctly (we back date our invoice to match when services occur).  I found a previous post here that said the Sales by Customer Detail report could be customized to show the service date, but it is not an available option.  Only  invoice date, ship date, deliv date and due date show up as items that can be selected.Thanks!

Help please! We were on automatic taxes in QBO and with the new change on Nov1 didn't realize we would get taxes removed for the "next month". Given that, in October we didn't leave enough funds in the account to make the payment on 10/15 (for September payroll). So our automatic tax payment failed. Now QBO properly shows that attempt as Failed, but shows as the only option "Resubmit Payment". However, since we didn't have the funds, we made other arrangements with eftps and paid the 10/15 fed liability manually. Now in QBO, I just need to mark that as paid, but it doesn't seem to offer that option for failed payments. How can I tell QBO that the failed automatic payment was manually paid?Thanks.