QuickBooks Q&A

When trying to export my company file to migrate to on-line I am getting a "You will need to update your software to access your Intuit Account here" message that is preventing the export of the data file ?  Please assists. It seems somewhat nonsensical that to migrate from Desktop to On-Line one needs to first update the Desktop version ?  Looking forward to a solution.  Thanks.Simon.

Hello, I have set up 3 different templates in my QB and I have read the instructions to choose 'customize' at the bottom to choose which template I would like to use, however when I try to choose a different one, nothing ever changes. What am I missing? I see the 3 I created, and they are all different, but I don't know how to switch between them. Thank you in advance for any help.Crystal 

Good day, I require some assistance with a client.The client has 2 companies A and B:- A short-term Loan was made to an employee from company A- Employee paid the loan back the Company, But into Company BI work on both companies books, but in one company I have a loan Credit and in the other a Loan Debit.How do I get these to reflect on the books of the Company from which the payment has been made originally?  I would like to streamline these so that we can pick up quickly if a loan was repaid or not.Do I do a Journal entry for both Companies?  And if so - how would I do this?Thanks!!!! 

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Is it possible to integrate Quickbooks with digital procurement systems to track transactions and manage supplier information?

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How do I edit the email template provided by Quick books online

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It has happened to me for the last week. Not every time, but often enough to make it irritating as have to start all over again. The service I put in is there, it just doesn't add all the info like description, price, tax. have to restart Quickbooks and this is time consuming. Very irritating

I received emails this morning advising that the issue (155) with Nedbank had been resolved. BUT when there were first issues, I disconnected my Nedbank accounts in an attempt to resolve. Now I am unable to reconnect them and get the error 155A and a message that Nedbank blocks QBO! So this issue is NOT resolved as far as I'm concerned. It has been more than a month now! What is being done?

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How can I update an invoice template straight after using the invoice. Like the 'memorise' feature in Quickbooks desktop. QBO only prompts to update after changing the used invoice for the second time.

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HiI have an employee set up on our Quickbooks Online Advanced Payroll, but I also now need to pay this person expenses which I would normally do through the Suppliers?  I can't set them up as  Supplier as QB is saying that the name already exists?  Any ideas??Thanks in advance

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Please may I have advice on Payast. When i received a payment for a purchase from my e-commerce store It comes via Payfast.  I generate an invoice via Quickbooks for the original amount.  However the payout will be less from Payfast to me because they take their fee off.  (The payment then does not match the original invoice from Quickbooks.  However I cannot adjust the invoice to match the payfast payment because I still get vat invoices from Payfast to account for the difference.  Does anyone else have a solution to this.  Im not sure what to do.

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i want tracking number to appear when i print the invoice

Good Day, I'm new to the program and doing initial capturing to familiarise myself.  The attached image indicates an opening balance from a new bank account and the owner's equity contribution.  Has it been captured correctly?  Is any other entry missing? Thank you,Charlinda