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QuickBooks Q&A

QuickBooks Q&A

Getting Started
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7133 Topics

Can someone help with bank disconnect. My ING account hasnt synced since 10th May.

I have tried resetting cache and memory in browser. It is not syncing in either browser or in app.

12

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1 year ago

M

mayank13398

Reports

Does any one see Work in Progress by Project report in Quickbook in Australia. Does features are very region by region?Thank You.

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I am trying to reconcile but somehow Opening balance is not Zero but has some amount. How to move forward?

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Is the ING banking platform no longer supported?

Is ING still connecting for anyone?

My link to ING Bank ceased to work about 2 weeks ago after years of successful connection. Attempts to reconnect have been unsuccessful

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How do you process a refund of pretax deduction?

Pretax deduction for car has been stopped, and a refund has been processed to the company for return to the staff member as pre tax earnings - do you just set up a new earnings category?

I can’t seem to connect my ING account to my self employed quickbooks account. Does anyone know how to fix this?

I’ve made sure all my details are correct. Just not sure if the problem is with quick books or ING

How can i search customer statements with only the statement number? some of my customer only refferance thier statement number when they make a payment

I used to be able to just search just the number in the search bar and find it.

Validation error when preparing first BAS

A Validation failed message appears when I try to prepare my first BAS. What should I do?

Does anyone encountered that bank feeds are not updating and prompted with Error 9999?

Something isn't working Sorry, we can't update your account. Please wait a few hours and try updating again (9999).

i have been trying to change the presentation for figures separating the cents with commas and every three figures with commas as well. Not working, can you advise?

When i click on configuration - advance to change this. not working. seems like an error that some other user was working and my changes are not saving

Manage customers and Income

My invoice payments were not in my bank balance for three days

Each were from my employed job

what is the best quickbooks to use if i am an independent support worker?

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Hey, I'm currently on QB Selfemployed, which no longer exists. I need to change to QB Simple Start. How to do this? The system keeps saying I already have an account?

Because I need to change for a no longer existing software, the system doesn't seem to understand what to do. I cannot just delete my previous account which has 6 years of data in there. Because of this I cannot even start the free trial on QB Simple start. Can anyone shed some light on this?

How do I attach photos to a invoice using the QuickBooks app on my phone?

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I am unable to update Products and Services in QBO. It has added random letters etc into items - (eaf07a85-7abe-4724-a386-8897a9ff2fe2:RPA:KCM 60-1) now not working

I sent in a request to QBO 2 weeks ago, followed up a week ago, no luck. I have tried 3 browsers on 5 computers on multiple logins including incognito mode and cleared the cache. I am able to clear the letters on some items, however, this does not impact the outcome - I cant update pricing. I am desperate for assistance please. Yes this has been escalated with Intuit.

How can I change the priority of a banking rule (in the new interface)?

The old interface allowed drag and drop of a rule in the list. This option doesn't seem to be available now.

Manage customers and Income

How do i create customer invoices with the time to pay to be the end of the next month.

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I have data from this current financial year, is it possible to incorporate it into QuickBooks before the new financial year or should I start in the new financial year

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Can’t log in app again ……..

Seriously for the amount for monthly subscription you think a simple app would work oh always freezes it’s crucial to me as I use my phone daily for invoicing time tracking etc 

what is the difference between create expense and create bill? I cannot create expense for all my recent receipts upload. I can only create bill. Is that a change?

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