QuickBooks Q&A

I tried linking PayPal business but all it says is we are gathering the information. This issue has been ongoing for a few days and now not sure how to accept credit card payments from clients. If anyone has information that will help, please share.

When I create an invoice it won’t send to customer but comes up with ‘internal check’ required? Please assist! 

The Exactor software was showing in our ATO portal and we are trying to determine why it's there?

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I have a couple of old pending leave requests that are for pay periods that are posted. I cannot approve or delete the leave requests because the pay periods or closed. The leave would have been added to the payruns manually (they were likely entered but I didn't go into the leave requests to approve before posting the payruns).

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Over the course of several years, I have meticulously uploaded data and photos into QuickBooks Online (QBO), operating under the belief that I would eventually undergo an audit. Presently, I have concluded my commercial activities and wish to inquire as to the fate of this data in the cloud. Specifically, I am interested in whether I can still access my proofs (receipts) in the event of an audit three years from now, given that it can only be reconnected within 12 months.I have ascertained that the data can indeed be reconnected within 12 months, but I am uncertain as to whether this will still be possible after a longer period of time. As such, I would greatly appreciate any information or guidance on this matter. Thanks Paul

I currently use MYOB and there isnt a suitable WIP tracker, I am looking to implement and looking for a simple option that is easy

When a pay run is split between two financial years and the super rate has changed does it use both rates?

I inadvertently paid Gross amount instead of Net amount wages to an employee. He has returned the difference and I am trying to send the resulting deposit back to Payroll Clearing account. However in GST box, it only allows me to enter "Out of Scope (Sales)" or "Out of Scope (Purchases)" when it is neither, it should just be "out of scope". Is there a way to add this to options in the dropdown list? Not sure what to do...

What is the payrun procedure to do the payday super now?

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Can no longer connect to ING. Account types have not changed, Had previously been connected to my accounts since joining quickbook sin about 2022. The option to chat or ask for a call back in disabled, the only way to contact is through this post.

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December 2024 bank transactions are in bank account but not showing on my quickbooks

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Would you like to go ahead and continue posting?

I am reviewing my Inventory Valuation Summary report and have noticed alot of stock showing small values. After investigation I have seen that when a sale has occured the calculated COS figure has reduced the stock value more than it should have by 1 or 2c assuming this is from $rounding. Wondering how I can fix this to clear these from my valuation summary?

every time I go to save the contact goes red and it forces me to choose again. when I do the information is lost

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I have a cleint who used Xero but has switched to Quickbooks. We no longer have access to xero to make changes to their STP. I have entered their opening balances but keep getting errors when I put negative figures.what steps should I take to zero out the STP?  

The worker you selected has been deleted. Please select a different worker.

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