QuickBooks Q&A

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I find that extra formatting on all lines distracting

From: Intuit QuickBooks Online Sent: Tuesday, 27 May 2025 2:01 PM To: Subject: Important: Westpac standard bank feeds are no longer active Upgrade to direct bank feed to keep your transactions up to date ͏ ͏ ͏ ͏ ͏ ͏ Sign in Action required: please check your bankfeeds Hi [PII removed], We’ve been advised that due to a recent upgrade in Westpac’s security protocols (which includes Westpac, St George, Bank of Melbourne and BankSA), standard bank feed connections between your account for Solvent Green IT Solutions Pty Ltd and QuickBooks Online have been interrupted. What do you need to do? For Savings, Checking & Loan Accounts: To keep your transactions flowing into QuickBooks, you can upgrade to a premium direct feed connection. Direct feeds are stable, secure and are free to set up. How to set up a direct feed For Credit Card Accounts: Direct feeds are not available for credit card accounts. Transactions for these accounts will need to be manually uploaded via a csv. file and import

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I used to be able to search Journal entries and while the double entry used to be annoying I was able to reconcile and verify that bank transactions (expenses) had been recorded. Now the listing only shows the aggregate total amount .... only way to find out what it is is to click on each and every journal entry.

I removed my accounts and tried o add them again but I get the same error message.

I have been assigning bank deposit to a location for Location reporting, but it seems I no longer can. Was this removed from the new interface? Or am I missing something?

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Help?

Using a Gmail (gsuite) email address with my company domain to send invoices on QuickBooks web but I can't find an option on Mobile

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My gross income amount is consisting of both invoice charge plus the account payment

My ING bank account no longer links. It did for a years without issue. I've tried unlinking and relinking. And contacted the bank who said it is QB error?

has anyone else had an issue like this? QBO have said its an ato error... and im just going back and forth

It was working fine until Sunday 25th May. On Monday morning I noticed Payroll section is saying "Enable Payroll". Tried in new browser, different laptops. Contacted QB Support but no any help from them, just telling escalated from last 5 days. It's impacting my business as I can't do payrun and all. Please help!

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In most invoices it is important to have the correct order of lines, for customers to understand their charges and to see like things together. At the moment, the lines set on screen are rearranged when printing. Currently I have to take a pdf copy and put it into edit mode and manually move the information around. I can't then send out the invoice from QBO either so I have no tracking.

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I have beauty items that have an expiry date and they need to be written off

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Westpac Bank Feed is not working - I have done everything QBO have recommended - spoken to support god knows how many times, setup direct bank feed - disconnected bank feed - setup direct bank feed and repeat and QBO are still not able to fix it.  Downloading CSV files is a crap option - I have EOFY coming up QBO so please fix this issue - error messages have been  103,105 and 206 ...gosh the list goes on.  Xero is looking good to convert to.

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Payroll Default PAYG liability account is PAYG Liability. When I do the BAS/IAS it comes from PAYG Withholding Payable. How do I make them match, when PAYG Withholding Payable is not an option in the Default settings?

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