QuickBooks Q&A

I sent in a request to QBO 2 weeks ago, followed up a week ago, no luck. I have tried 3 browsers on 5 computers on multiple logins including incognito mode and cleared the cache. I am able to clear the letters on some items, however, this does not impact the outcome - I cant update pricing. I am desperate for assistance please. Yes this has been escalated with Intuit.

The old interface allowed drag and drop of a rule in the list. This option doesn't seem to be available now.

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Seriously for the amount for monthly subscription you think a simple app would work oh always freezes it’s crucial to me as I use my phone daily for invoicing time tracking etc 

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I find that extra formatting on all lines distracting

From: Intuit QuickBooks Online Sent: Tuesday, 27 May 2025 2:01 PM To: Subject: Important: Westpac standard bank feeds are no longer active Upgrade to direct bank feed to keep your transactions up to date ͏ ͏ ͏ ͏ ͏ ͏ Sign in Action required: please check your bankfeeds Hi [PII removed], We’ve been advised that due to a recent upgrade in Westpac’s security protocols (which includes Westpac, St George, Bank of Melbourne and BankSA), standard bank feed connections between your account for Solvent Green IT Solutions Pty Ltd and QuickBooks Online have been interrupted. What do you need to do? For Savings, Checking & Loan Accounts: To keep your transactions flowing into QuickBooks, you can upgrade to a premium direct feed connection. Direct feeds are stable, secure and are free to set up. How to set up a direct feed For Credit Card Accounts: Direct feeds are not available for credit card accounts. Transactions for these accounts will need to be manually uploaded via a csv. file and import

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I used to be able to search Journal entries and while the double entry used to be annoying I was able to reconcile and verify that bank transactions (expenses) had been recorded. Now the listing only shows the aggregate total amount .... only way to find out what it is is to click on each and every journal entry.

I removed my accounts and tried o add them again but I get the same error message.

I have been assigning bank deposit to a location for Location reporting, but it seems I no longer can. Was this removed from the new interface? Or am I missing something?

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Help?

Using a Gmail (gsuite) email address with my company domain to send invoices on QuickBooks web but I can't find an option on Mobile

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My gross income amount is consisting of both invoice charge plus the account payment

My ING bank account no longer links. It did for a years without issue. I've tried unlinking and relinking. And contacted the bank who said it is QB error?

has anyone else had an issue like this? QBO have said its an ato error... and im just going back and forth

It was working fine until Sunday 25th May. On Monday morning I noticed Payroll section is saying "Enable Payroll". Tried in new browser, different laptops. Contacted QB Support but no any help from them, just telling escalated from last 5 days. It's impacting my business as I can't do payrun and all. Please help!