QuickBooks Q&amp;A

poy

How do add "pre-filled" invoice number on the email's subject line?

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Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below

Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below Once I navigate to Transactions> Bank Transactions - The top panel shows the balance and tx pending for reconciliation but the bottom panel disappears after 1 second.

Max-Roberts

I have items with 0 quantity but show a value in the asset value. How do i fix this so that the asset value is 0?

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How do I match a bank transaction to a credit note?Or is there another way to do a refund instead of doing a credit note?

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sharon-williams

QBO Payroll - employee with only one name

A client has an employee with only one name - not a first name and surname, just one name.  When they used self-onboarding they did enter first name and surname (different) but their bank has advised that they need payslips in the legal name which is just one name (currently entered as first name).  We have tried editing the employee record but receive an error message advising that both First Name and Surname must be completed.  Does anyone have experience with this situation and can advise what is our best option?

philip-schoofs

customer cannot make payment with amex

My customer regularly has problems with Amex card payment getting rejected

creativebricks75

Invoice left in the overdue status builder since has gone bust what can I do to move it elsewhere

Accountant has already wrote it off as not being a option of it being paid do I void it?

shelley32

Is there a way to get QuickBooks Payroll to automatically email paystubs to employees after each payroll is run?

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sam219

We can't connect right nowTry refreshing. If that doesn't work, check back later.

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Manage suppliers and expenses

stormers148

Hi i purchased a commercial property which has a mortgage, how do i add this entry into quickbooks?

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diksha-narula-cl

Hello Team,I attempted to lodge the pay run to the ATO, but the status still shows as "Waiting on response from ATO.

Hello Team, I attempted to lodge the pay run to the ATO, but the status still shows as "Waiting on response from ATO." It has been more than 20 days since the lodgement was initiated, and there has been no update. Could you please look into this or advise on the next steps?

why is quickbooks not updating my transactions?

mjscusto

Manage your account

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Pro Power Month AMA (Ask Me Anything)

Katie BLevel 1

Getting Started

  For all of April, the QuickBooks Online Team are bringing you free training and product demonstrations with industry and QuickBooks experts. Join us online live, or watch back on demand to discover how to use QuickBooks like a pro and build your confidence with clients.    Have a question that wasn't covered in the session? Want to know more about a particular QuickBooks Online feature? Simply hit Reply (log in with your QBO credentials) and leave your burning questions, and we will bring you expert insights and answers to your questions!   Register for Pro Power Month Sessions now, and check back here for more details on our regular AMA sessions. Ask as many questions as you like over the month, and we will endeavour to answer them all.    Ready for our first Pro Power Month AMA?    At the end of the second week of Pro Power Month, we're catching up with Trent Yesberg to find out about the QuickBooks Online desktop app, editing transactions i

pacman02New Member

Profit and loss is not correct if we invoice prior getting a bill

We moved to quickbooks last year and concerned at the profit and loss not being correct . I completely understand about FIFO etc as well. Have a scenario where I have invoiced goods out BEFORE getting a BILL. For example.(all in ex GST for sake of excercise) Sell widgets at $10 x 100 = $1000 (assume $1000 profit as negative stock) Buy widgets at $7 x 100 = $700  (assume GP drops down to $300 as there is a cost) In some circumstances profit does not move and others it will adjust down but less than $700 cost meaning showing more profit than actually made. I have tried doing a BILL then a SALE , no issues. Only happens when selling BEFORE the bill, which is about 80% of our sales to get invoice to client to pay before goods come in. My concern is I now have 2 years of data with this concern Any help or anyone seen similar??

springywaters

I have changed banks and now the bank requires sign in info every time to get transactions

Bendigo bank

-wwcairns-com-au

When I send my invoices, a copy is also automatically sent to another email address I manage. Is there a way to stop this?

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tdhydraulics

It appears that Quickbooks is not taking enough Payg withheld from my employee is there a way I can change the amount taken so that he doesn't get a tax bill in June

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Lynley-Mennell

We are having technical issues with notes in the timesheet, they keep repeating and can not be edited? We reinstalled the app but it only works for awhile then goes back

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will98

Has anyone noticed that the customers tab wont permanently hide the deleted customers? I uncheck "Include inactive". If i go to a new page and come back, they are back!

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JS62

What does the error message"KP-TFND-0002 Object reference not set to an instance of the object" ?

I have manually entered a new employees TFN dec & when attempting to lodge online receive the above error message. Why is this happening & how can I fix it?

michael236

how do I stop this dam thing asking for passkey

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141

Katie BLevel 1

A new Invoicing and quotes experience is coming to Australia - first look

Following customer feedback and internal development, we’re making some exciting changes that will improve the invoicing and quoting experience in QuickBooks Online, helping you get paid faster.   From around mid April onwards, some customers will move to a new Invoicing view which will allow you to: Customize invoices and quotes instantly Preview invoices as PDFs or emails Get alerts for quote acceptance and invoice payments Track and manage invoices and quotes in one place   Don't worry, you and your clients can still use the old invoicing layout in QuickBooks for the time being.   We are slowly rolling this out, starting with Simple Start and Essentials customers. Read more in our Self Help Article.   Do you have questions about invoicing? Click Reply and comment below with your question - let us know if you have the Classic Invoicing or the New Invoicing and Quotes experience too.   Take a look at how the new experience will look in this video of the US

hpro32526

How to delete the QuickBooks account ?

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redheartprocarp

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