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It was working fine until Sunday 25th May. On Monday morning I noticed Payroll section is saying "Enable Payroll". Tried in new browser, different laptops. Contacted QB Support but no any help from them, just telling escalated from last 5 days. It's impacting my business as I can't do payrun and all. Please help!
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In most invoices it is important to have the correct order of lines, for customers to understand their charges and to see like things together. At the moment, the lines set on screen are rearranged when printing. Currently I have to take a pdf copy and put it into edit mode and manually move the information around. I can't then send out the invoice from QBO either so I have no tracking.
I have beauty items that have an expiry date and they need to be written off
Westpac Bank Feed is not working - I have done everything QBO have recommended - spoken to support god knows how many times, setup direct bank feed - disconnected bank feed - setup direct bank feed and repeat and QBO are still not able to fix it. Downloading CSV files is a crap option - I have EOFY coming up QBO so please fix this issue - error messages have been 103,105 and 206 ...gosh the list goes on. Xero is looking good to convert to.
Payroll Default PAYG liability account is PAYG Liability. When I do the BAS/IAS it comes from PAYG Withholding Payable. How do I make them match, when PAYG Withholding Payable is not an option in the Default settings?
All my accounts have disconnected and when trying to reconnect I receive Bank Error 106. Can confirm that my bank accounts are still open with my bank. How can I fix this issue? Have contacted ING and am waiting to hear back, but in the meantime I am still looking for answers.
My BAS lodgement won't send. It states an error with my phone number and is now marked as lodged and I can't retrieve it. What can I do?
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