QuickBooks Q&A

the Search 🔍 icon is not working

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The Search option is not working so not able to search anything including in the list of supplies and customer, is anyone else having this issue

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I would like to send invoices from two different company emails.

I've tried restarting my computer and logging back in but still cannot duplicate a quickstart template only use it as is and add to a client.

Is this a current Ascora issue?

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I have set up a deduction for an employee to salary sacrifice $250 to their Super fund. Have done it under the Deductions. However it has resulted in the Company's Superannuation contribution dropping from 11.5% down to 10.5%. Seems to be calculating the company superannuation guarantee as the Gross less the $250. Have I done something wrong in the set up ?

If I try to edit, the field is briefly in focus, but the keyboard and focus disappear. Works fine on Google Chrome using my Windows 11 laptop.

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I have setup LeadConnector before setting up GST, so it might have configured a GST Rate on the back end. When I go to GST > Settings, there is no Rates menu item, so I cannot remove it. What should I do?

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The internal comms between the various resources seems to be pretty broken. My issue was unanswered when I was helped by another resource who though resolved my issue did not pass that to her team and now the original person has stuffed my BAS up

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For example: Tuesday Sales: kitchen $500, Bar $1200 Thursday Sales Kitchen $200, Bar $500 Then match to the EFTPOS deposits that are not exactly the same as the sales amounts: Bank line deposits Tuesday $1000 Wednesday $600 Thursday $500 Cash banked $250

Preview function not working

Hi, We run a number of delivery vans with ipads running the mobile QB App.  Last week one of our drivers reported a problem printing to his mobile printer. The internet connection was fine, printing via other apps was also ok. While troubleshooting we realised that the Preview function also no longer worked, but fortunately this was only one ipad with the mobile app. Today all our other users started reporting the same problem and i now have the same issue on my iphone.If you try and print or Preview an invoice you just see a blank screen.  My Pixel 7 is still able to print. Since printing and previewing both use a pdf version of the invoice, I'm guessing it's the link between Adobe & QB that's the problem.  I did install and delete Adobe Acrobat to see if that would make a difference but it didn't. I chatted with support yesterday and they eventually said it was a known issue. I'm posting this in the community to let others know.&n

When invoicing, the due date is set by the terms tab, and it automatically enters the due date. Quotes have an expiration date, but there is no tab to automatically enter the date the quote expires

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how to delete a payment to a wrong invoice