QuickBooks Q&A

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I have manually entered a new employees TFN dec & when attempting to lodge online receive the above error message. Why is this happening & how can I fix it?

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Following customer feedback and internal development, we’re making some exciting changes that will improve the invoicing and quoting experience in QuickBooks Online, helping you get paid faster.   From around mid April onwards, some customers will move to a new Invoicing view which will allow you to: Customize invoices and quotes instantly Preview invoices as PDFs or emails Get alerts for quote acceptance and invoice payments Track and manage invoices and quotes in one place   Don't worry, you and your clients can still use the old invoicing layout in QuickBooks for the time being.   We are slowly rolling this out, starting with Simple Start and Essentials customers. Read more in our Self Help Article.   Do you have questions about invoicing? Click Reply and comment below with your question - let us know if you have the Classic Invoicing or the New Invoicing and Quotes experience too.   Take a look at how the new experience will look in this video of the US

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the Search 🔍 icon is not working

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The Search option is not working so not able to search anything including in the list of supplies and customer, is anyone else having this issue

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I would like to send invoices from two different company emails.

I've tried restarting my computer and logging back in but still cannot duplicate a quickstart template only use it as is and add to a client.

Is this a current Ascora issue?

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I have set up a deduction for an employee to salary sacrifice $250 to their Super fund. Have done it under the Deductions. However it has resulted in the Company's Superannuation contribution dropping from 11.5% down to 10.5%. Seems to be calculating the company superannuation guarantee as the Gross less the $250. Have I done something wrong in the set up ?

If I try to edit, the field is briefly in focus, but the keyboard and focus disappear. Works fine on Google Chrome using my Windows 11 laptop.

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I have setup LeadConnector before setting up GST, so it might have configured a GST Rate on the back end. When I go to GST > Settings, there is no Rates menu item, so I cannot remove it. What should I do?

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The internal comms between the various resources seems to be pretty broken. My issue was unanswered when I was helped by another resource who though resolved my issue did not pass that to her team and now the original person has stuffed my BAS up

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