QuickBooks Q&A

How do I mark an invoice as paid?

I need to cancel my Desktop subscription - we have switched to Online.  

core payroll doesnt work

I have 2 clients that have been using the Square Connector for some time and they both got emails that the Square Connector woil not work after July 24th,  2026. Has anybody had any success using other apps for importing Square transactions? 

I have two sole proprietor businesses.  I have one QBO account.  I want to be able to create separate invoices in QBO so the customer knows which business it’s coming from.  My accountant recommended I use class tracking vs locations to keep things simpler.  I’ve followed multiple suggestionson how to create different invoices for each business, but the company name keeps changing globally. How ca I make this work?

I’m looking to add my logo to my customer invoices I’m using iPhone thanks

How can I set up the automatic numbering function for the Reference No. in the Receive Payment section of QuickBooks Online?

I created the super batch payment for Herpclear Super, and the client made the payment from their personal bank account on 27 June. Could you please advise how this payment will be completed or matched in the system?

stop telling me how to speak my mind

je veus annuler un rapprochement

Since the last update, we know have customers that are being able to accept an estimate through quickbooks. We want to turn that option off as we don't get notified that a customer has approved.

Customer service has gone way down.  I can’t get a human who has a clue.  talked to someone great last week, but can’t get anyone worthwhile today.  had to verify myself twice on phone today, then was told i’m not authorized even though i am the accountant user.  training is non existent on these people on the phone.  I feel sorry for them, they are asked to do a job they aren’t qualified for.  I’m waiting and waiting now for a call back.  I can’t setup payroll direct deposit for client and they can’t tell me why.  this is ridiculous! 

I would like to customize GIFI tax line mapping for export into Pro Tax for a T2 in Quickbooks Accountant.  The tax info kind of imported into ProTax, but some of it is missing, which seems to imply that some sort of GIFI file was created. All of the explainers tell you to click the tab in Workspace, but it just isn’t there? There is a tax line function in the income tax tab, but it’s coming up empty too. What am I missing? Is this a subscription issue?   

I’m having troubles with Recurring Transactions that are “Reminders”.  Not only do they not disappear from the list after creating them, I don’t not get Reminders that my reminders are due.  I’ve been working with Quick books support since April on this.  Please tell me I’m not the only one with issues. 

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when trying to view bank transactions to match, they do not appear and system freezes

I tried to set up an employee as commission and I got this message Switching to commission-only will remove all current hourly pay types. If you need to add extra hourly earnings later, you can do that under 'additional earnings'.Note that overtime, holiday, and time-off policies are not available for commission-only employees. These pay types will be unassigned and their respective scheduled changes will be cancelled. Please review their additional pay types before confirming. does that mean it will change the type of payroll for existing employees> 

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I have been using QuickBooks for three years. When I used to upload my receipts, QuickBooks would scan and pull out all the data and would look for a bank transaction that matches and I would get green flag "transaction match". The scanning still works but matching doesn't. I used to tell people how great this feature was and how much faster it made entering my expenses.  Now, when I upload a receipt, it is scanned, and all the data is correctly identified by QuickBooks, but the matching does not happen. If I go to the receipt section and "review" the receipt and select the right account (credit card) the receipt is from, and add a sales tax (otherwise you can't save). Then hit save and next, then close that receipt. The receipt is then matched to the bank transaction. Why do I have to do these steps when I never had to do them before? Why has Intuit made QuickBooks worse than it was before? It drives me mad and I no longer recommend QuickBooks to anyone and am thinking of lo

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QBO does a lot, but many construction businesses pair it with a dedicated project management or estimating tool. We'd love to know what you're using:• Apps like Buildertrend, Procore, Knowify, CoConstruct, or something else entirely?• What does the app handle that QBO doesn't do natively?• How well does the integration actually work in practice?• And honestly — was the extra cost and setup worth it?Share your setup and any tips for others considering the same route.

  Changes are coming to the QuickBooks Community, and we want to ensure that you know exactly what to expect when they are rolled out.   Later this month, our community forum will be moving to a new hosting platform in order to allow us to better serve our community members. The new platform will provide improved performance, a more intuitive navigation, and enhanced discussion tools to create a smoother conversation experience.    Why this is happening: As our community has grown, so have our standards for the experience we want to provide. The new platform gives us a stronger foundation that can scale with our users, support richer conversations, and equip community contributors with better tools to do what they do best.   This is an investment in the long-term health and sustainability of this community, and we are committed to making the transition as smooth as possible.   What to expect: The migration is scheduled for June 23rd. During the migration, the site will enter read only

I need to print purchase orders for the warehouse without costs. The reception is not printable. any ideas?

One of my clients would like to do a reassessment and file all of her taxes since she arrived in Canada. Could you please help me understand how we can proceed?

she paid with credit carrd