QuickBooks Q&A (US)

I’ve called QuickBooks everyday and have spent over 40 hours on the phone with support. No one can help and I’m at my wits end. Any suggestions on how to get the attention of management or someone who actually knows what they are doing?

I want to add my invoice amount to the email subject line when sending invoices. Before any 'experts' get on here trying to explain how to create an email template, that's NOT what I asked. I know how to create templates, I have several. I want the invoice amount to show up in the email subject line. How is this not possible in 2026?

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QB payroll has filed the annual FUTA for the last two years, but I can't find where to download my copy. I read that this is now something I have to do manually???? If so, where is the money that was accrued for FUTA tax??

  Hello QuickBooks users, and thanks for joining us. We want to ensure you feel confident and prepared to start this new year with success. This guide breaks down what payroll taxes are, who pays them, and to make sure that you stay compliant.  This guide focuses specifically on QuickBooks Online. To help you manage everything, we've broken down the key requirements for a smooth start to the new year. What are payroll taxes?  Both employees and employers pay payroll taxes, which fund social insurance programs like Social Security, Medicare, and Unemployment Insurance. Accurate withholding, depositing, and reporting of these taxes to the IRS are crucial. In contrast, only employees pay income taxes. Payroll Taxes: Paid by both employees and employers. Fund social insurance programs, such as Social Security, Medicare, and Unemployment Insurance. Require precise withholding, depositing, and reporting to the IRS. Income Taxes: Paid only by employees. Are progressive, mea

  What would you do if you wanted to master your QuickBooks Online banking processes? This month, Vicki joins Katelynne to explain exactly what she would do in three different banking scenarios. By hearing her insights into keeping transactions organized, and resolving banking error codes, you can learn new tricks to make managing your bank feeds a breeze. Watch the video below to take your confidence in transaction management to the next level.  

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I was on the phone with QuickBooks support when they had me to a data rebuild, now my accounts payable balances are incorrect. There are Bill Payment - Checks that are showing up as unpaid bills. How can a check issued to pay bills be showing up as an open item? I have multiple vendors this has effected going back to 2020. Unfortunately, by the time I realized this I could no longer use the backup I made right before doing the data rebuild as I've already run payroll twice. I need to get these items cleared up because my balance sheet is off going back to 2020.

I am have this issue for numerous employees. I have to get this straightened out so that I can send the invites

I have tried to edit box 12/13 several times but each time I submit and then go back to look the amounts are gone.

I need to be able to upload bank & credit card transactions with their category and class already assigned.  I use to do this with QB Desktop.   I expected to be able to do this with the spreadsheet sync, but there isn't a template for it.  Can I create a template?

Currently, I am obtaining my clients computer to maintain her books and it's a hassle, espcially this time of the year. When I was using her QB on her laptop, a popup came up within QB and said something about QuickBooks Remote Access for 7.95 a month but I cannot find anymore information on this and I cannot figure out how to get it setup. This is a small business so spending $50 a month for remote access from another company is out of the question.

I add a user to track miles, send invite to his email, create account, he can see that is from the company but does not link the track Miles

Thanks for reading this! Are guaranteed payments to Partners 1099? Do we give Partners a 1099 for their payments. I'm not seeking a referral to QuickBook ProAdvisor. Thank you!

QuickBooks Payroll is treating the employer-paid employee portion of MN Paid Leave as “Other Pay,” which increases taxable wages, FICA, and MN withholding. The item is system-locked and cannot be corrected. I have no idea how to go forward without it being a complete mess. Very frustrated, so hoping someone else has this issue and figured out a clean way to fix it?

Cannot export my data from Quickbooks desktop entreprise 2021 to Online

I might need 6 months to get cash to continue my subscription. Could i upload my data to get started again?

how to file contractor payment to irs

How can I prevent the use of the prefix for manual orders

I found a mistake on a W2 after I filed electronically through QuickBooks Desktop. How do I E-file a W2C and W3C? I imagined that it would be similar to filing original W2s but when I corrected to form there was not an option to E-file the corrected W2/W3c. I was only able to print it. With the new guideline this year (2024) I understand the if the original was filed electronically then the correction must also be. Thanks for the help.

 I want to be able to edit the check template so that I can change positioning of the address and memo line.  How do I do this?

Anyone else seeing an absurd pricing change from 2022 ($499) to 2023 ($799)?  I wish I could raise my fees like that.

NORTH CAROLINA W2/W3 does not match federal W2 in QB desktop enterprise.  Does anyone know how to change box 14 on state W2?  The issue is box 14 which includes Scorp Health Premium payments.  Box 1 also shows a different amount than the Federal W2, which has been processed and efiled already. 

My venmo is not linking - I have reached out to support several times but no resolution.  Is anyone else having this problem.  It did work part of the year.  I know the sign in info is correct. 

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