QuickBooks Q&A (US)

I have set up a PTO policy, but the "hours" in QuickBooks do not seem to automatically update. Is this something that can be done in QB or is a manual update required for each paydate?

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Paychecks have not been deposited for today 8/29/2025. Status is “scheduled”. Are they delayed for some reason. Employees are asking

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How to check the status of my payroll?

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any issues with online payroll

Our payroll was completed on Wednesday but hasn't gone through so none of our employees have been paid

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August 29, 2025. Payroll didn't run.

I am on the phone with payroll support and all they keep saying is "our system says it will go out today".  No explanation as to why it didn't deposit as it normally does.  Also no explanation as to why I pay for Elite payroll which is supposed to come with 24/7 chat support and I could not chat with someone this morning for over an hour until the regular chat support for non-Elite customers opened.

I processed payroll yesterday for direct deposit today but nobody has received their money this morning.

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My payroll was submitted on 8-25-25 and shows proceed but no body got paid!

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Is anyone else having issues with employees not getting paid DD today??

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On my email confirmation it said it would pay August 29th. But no one received it

I am unable to receive a call back. Can someone help.